Senior Account Manager, uberall
Bilingual French/English Speaker
+ VSOP/ESOP
Multi-location customer experience platform
Be an early applicant
Multi-location customer experience platform
201-500 employees
Be an early applicant
+ VSOP/ESOP
201-500 employees
Company mission
To empower businesses to deliver great experiences to local customers.
Role
Who you are
- Significant experience in professional client relationship management, with the ability to ability to plan and strategise at a senior (VP) level
- Experience working for/with enterprise customers, ideally in the SaaS industry
- Excellent and effective communication and presentation skills, demonstrating an ability to influence clients and other stakeholders
- Able to take accountability and record of going above and beyond
- Fluent in English and a Native French speaker
What the job involves
- As Senior Account Manager you will be part of Success team French & Iberia markets and will be responsible for developing deeper relationships with our customers and generating additional revenue
- You will work with our clients to retain and grow our partnership with them through identifying opportunities and solving problems to make them successful
- We will help you develop a deep understanding of the Uberall platform so that you can consult our client, cultivate relationships, identify new opportunities within the customer and drive revenue by delivering on their business objectives
- Effectively network with the senior stakeholders within our customers; be a trusted advisor to ensure successful account plan execution and business growth
- Understand clients’ strategies, KPIs, goals and ROI metrics to identify risks to clients achieving their goals and develop risk mitigation plans
- Drive the creation and delivery of quarterly and annual business reviews with clients and grow incremental business
- Drive long-term partnership value by developing an understanding of clients’ business, their challenges, operating environment, capabilities, and goals, as well as the location marketing technology industry and competitive landscape
- Develop and own key client initiatives and drive adoption of Uberall technologies. Actively promote Uberall’s offerings and value to clients to identify ways of driving more revenue
- Identify and deliver on new business opportunities within the enterprise customers. Curate and communicate expertise based on competitive landscape, best in-house practices, and marketable client success stories
- Work closely and effectively with Customer Success Management and Customer Operations to ensure best-in-class service. Represent the client's needs with other functional teams and provide input to Product to help shape our development roadmap
Our take
Location-based services are now part of our everyday lives, but there are still gaps in the way location information interacts with accurate data. Uberall solves this problem by connecting companies with local customers through search and discovery, engagement and conversion.
Uberall helps brick-and-mortar companies to provide more accurate information about themselves across the apps that customers use to discover them. The company's impressive roster of customers now includes Hyundai, Pizza Hut and Lufthansa, as well as a raft of small- and medium-sized businesses.
This breadth of customer base is testament to the benefits Uberall brings to businesses. The company continues to expand and diversify its services, both through acquisitions and platform development. An important integration with Apple Business Connect is also helping solidify its utility for clients, to place the platform as a top choice into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$115m
GROWTH EQUITY VC
Sep 2018
$25m
SERIES B
Total funding: $175.6m
Company benefits
- Corporate Shopping Discounts
- Dog Friendly Offices
- Home Office / Remote Work
- Language Courses (German & Business English)
- Flexible Working Hours
- State of the Art Hardware
- Personal Development Budget
- LinkedIn Learning & internal training
- Virtual Stock Option Plan (VSOP) and an Equity Plan (ESOP) for all eligible employees
Company HQ
Brunnenviertel, Berlin, BE
Leadership
David Federhen
(Founder & Board Director)Started out as a Strategy Consultant at Roland Berger, and previously founded Returbo.
Florian Hübner
(Founder & President)Previously worked as a Consultant at McKinsey, and founded Berlin Tech Meetup.
Anthony Foy
(CEO)Investor and Board Director at CloudSigma. Formerly CEO at Qredo, Workshare and SkyDox, as well as Group Managing Director at Interxion.
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