Government Site Reliability Engineer, Veeam

• 3+ years in Software Engineering, with at least 1 year in SRE, Platform Engineering, or DevOps working on cloud-hosted services
• Experience with cloud infrastructure on Azure or a comparable cloud provider
• Familiarity with regulated or compliance-oriented environments such as government (FedRAMP, CMMC), financial (PCI-DSS), or healthcare (HIPAA). You understand that compliance shapes what you can and can't do operationally
• Able to read and understand code well enough to investigate system behavior without always having someone walk you through it
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK stack)
• Experience with IaC tools (Terraform, Terragrunt, or Pulumi) and container orchestration (Kubernetes)
• Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, GitLab CI, or ArgoCD
• Strong programming skills in one or more of: TypeScript/JS, Go, Java, C#, or similar
• Solid understanding of distributed systems fundamentals and networking basics
• Clear written and verbal communication skills

Desirable

• Veeam is building a global SRE function to support the Veeam Data Cloud, our SaaS platform. This role is part of the team supporting our Government and Sovereign Cloud environment
• Success here requires a self-starter mindset — you'll need to be comfortable building your own context and tracking down information across a large, distributed engineering organization
• You'll work alongside senior engineers to execute on reliability work, close observability gaps, respond to incidents, and help maintain the operational foundation the team runs on
• Discovery & Documentation
• Get up to speed on VDC workloads, dependencies, and operational workflows by reading code, docs, and working with SMEs
• Write and maintain runbooks, incident guides, and operational documentation
• Support knowledge transfer and contribute to onboarding materials for the team
• Reliability & Incident Response
• Participate in incident response including triage, investigation, mitigation, and postmortems
• Help implement and maintain SLIs, SLOs, and error budgets defined by the team
• Identify reliability issues during incidents or reviews and propose concrete improvements
• Support high availability and fault tolerance work on Azure, including Azure Government
• Observability
• Close monitoring gaps by implementing instrumentation, alerting, and dashboards based on team standards
• Contribute to toil reduction through automation and tooling improvements
• Participate in on-call rotations
• Infrastructure & Delivery
• Work with IaC, CI/CD pipelines, and deployment tooling in compliance-restricted environments
• Support testing, canary deployments, and release validation workflows
• Implement changes to infrastructure and configuration following established patterns and review processes
• Collaboration
• Work with engineering, security, compliance, and operations teams to execute on reliability improvements
• Communicate clearly about system behavior, risk, and status — in writing and in meetings
• Raise blockers and gaps proactively; don't wait for problems to escalate