Deal Desk Manager, BuildOps

• Experience: 4+ years in a Deal Desk, Sales Operations, or Revenue Operations role, ideally within a high-growth B2B SaaS environment
• Process Development: Proven experience developing and scaling deal desk processes from scratch, with a deep understanding of pricing, discounting, and contract management
• Cross-functional Expertise: Demonstrated ability to align multiple stakeholders (sales, finance, legal, customer success) and drive deal execution through collaboration
• Technology Proficiency: Strong understanding of CRM systems (Salesforce preferred), CPQ tools, and CLM platforms
• Analytical & Financial Skills: Expertise in deal economics, SaaS pricing models, and revenue recognition principles, with a data-driven approach to decision-making
• Communication & Influence: Excellent communication skills with the ability to present complex deal structures to senior leadership and negotiate terms with cross-functional teams

• As our Deal Desk Manager based in our Los Angeles location, you will serve as a key partner to our sales, finance, legal, implementation, customer success, product, and engineering teams ensuring deals are structured in alignment with business goals while driving efficient deal execution
• You will take ownership of optimizing the deal process, including pricing, discount management, contract approvals, and compliance with internal policies
• As the first person in this role, you will have the chance to design the deal desk function and implement best practices that scale as the company continues to grow
• You will be reporting directly to the Director of Revenue Operations
• Establish Formal Deal Processes: Create standardized pricing guidelines, discount thresholds, and approval workflows to improve deal governance and scalability
• Discount Management: Create and manage discount frameworks, ensuring a balance between sales flexibility and profitability targets
• Deal Structuring & Review: Collaborate with the sales team to structure complex deals, ensuring that all aspects, including pricing, terms, and contract approvals, align with company objectives and policies
• Centralized Contract Management: Develop and maintain a centralized repository for contract terms, redlines, and special deal provisions to reduce inconsistencies and improve deal tracking
• Deal Monitoring: Implement a review process to ensure that deals are compliant with approved terms, minimizing contract rejections and execution delays
• Manage Special Terms: Formalize the process for handling special contract terms, moving negotiations from informal channels like Slack and email to standardized, trackable systems
• Cross-functional Collaboration: Partner closely with finance, legal, customer success, implementation, product and engineering teams to ensure deals are structured correctly and align with broader business goals, compliance, and product capabilities
• Sales Enablement: Act as a trusted advisor to the sales team, providing guidance on pricing strategies, product configurations, and contract terms to maximize deal value while maintaining compliance. This would include building an Answer Bank for commonly asked questions during the contract review process
• Reporting & Analytics: Build reports and dashboards to track deal trends, approval cycle times, and discount usage, providing data-driven insights to support executive decision-making
• CRM & Tools Management: Oversee the integration and optimization of deal desk tools and CRM (e.g., Salesforce) to support deal flow, approvals, and reporting

• LA, Toronto, & WFH opportunities
• Premium insurance coverage
• Wellness perks
• Competitive compensation
• Flexible schedule & PTO policy
• Professional development opportunities & events
• Great people, great place to work

Total funding: $98.8m

BuildOps offers a tailored management software platform catering to the real estate sector, allowing its clientele to enhance cash flow and profit margins. Through its all-in-one invoicing and billing workflow, coupled with a robust financial reporting platform, BuildOps equips customers with the tools needed for streamlined operations.