Pre-Sales Technical Expert, Worldsensing
North America
Monitoring large-scale infrastructure
Open for applications
Monitoring large-scale infrastructure
101-200 employees
Open for applications
101-200 employees
Company mission
To keep people safe by providing customers, partners and our ecosystem with technology that empowers them to anticipate events and make smarter decisions to prevent disasters.
Role
Who you are
- 3-5 years of experience in technical sales or a similar role, ideally in the infrastructure, mining, or construction sectors
- Engineering degree (e.g., Geotechnical or Civil Engineering) preferred
- Strong technical knowledge, particularly with sensor technologies or IOT solutions
- Fluent in English (additional languages such as Mandarin would be advantageous)
- Proficiency in CRM systems, with Salesforce knowledge being a plus
- Ability to travel up to 33% of the time, depending on market needs
- Strong analytical, organisational, and communication skills
- Natural curiosity for new technologies and proactive problem-solving abilities
- Autonomy and proactive thinking
- Negotiation and diplomacy skills
- Strategic orientation and teamwork
- Excellent interpersonal and communication skills in an international context
- Strong organisational and analytical capabilities
- Ability to work in a cross-functional environment, supporting multiple teams
What the job involves
- The Pre-Sales & Technical Sales Specialist role combines the responsibilities of managing pre-sales activities in collaboration with the Sales team, providing technical support in collaboration with Support and Post-Sale team and driving new business opportunities in the NAMER region
- The role will require you to evaluate customer needs, prepare technical and commercial proposals, and support both sales and post-sales activities, with a focus on markets such as infrastructure, mining, civil engineering, and railway
- The candidate will also support sales operations and enhance the collaboration between sales teams and other departments to improve efficiency and customer satisfaction
- Increase sales by identifying new business opportunities and driving customer engagement
- Improve the accuracy of sales data and streamline sales processes
- Enhance cross-departmental collaboration to resolve customer issues efficiently
- Expand technical support capabilities to better serve customers in various regions
- Pre-Sales and Technical Sales:
- Conduct market research by performing data analysis of prospective customers as well as attending specifics events and making discovery calls to generate new leads
- Prepare and present technical and commercial proposals, defining the technical solutions for customers
- Act as a project manager on key opportunities, driving sales conversions in industries such as mining, civil engineering, and infrastructure
- Provide technical support to the Sales team and customers, ensuring efficient system performance, troubleshooting issues, and offering solutions
- Manage and grow existing accounts while acquiring new business across various geographical areas in the North America region
- Collaborate with the Customer Success Team to ensure smooth post-sales support and system maintenance
- Identify new business opportunities (B2B and B2C), evangelise clients, and influence decision-makers to expand market share
- Product Presentation and Market Intelligence:
- Organise and deliver product demonstrations and training sessions for current and new customers
- Attend conferences, seminars, and client meetings to promote products and services
- Gather and report market intelligence, including competitor analysis and customer insights
- Prepare and keep track of technical presentation submittals based on the selected strategic events in the territory
- Sales Operations Support:
- Support the sales team with data entry and maintaining CRM accuracy, ensuring proper documentation of sales processes
- Provide sales tracking, reporting, and process improvement recommendations to help optimise sales performance
- Liaise with account managers to develop and execute specific sales strategies
- Ensure smooth communication between sales and other departments, helping resolve customer issues and improving cross-functional workflows
Our take
When large-scale civil infrastructures fails, it can put lives at stake. This is why investment in remote monitoring is vital, as well as lucrative. (It is estimated that every dollar dedicated to making infrastructure more resilient generates $4 of economic value.)
Worldsensing is the front-runner in monitoring large-scale civil infrastructure. In a nutshell, its services monitor how geotechnical, geospatial and structural conditions impact civil infrastructure, helping to prevent life-threatening incidents.
With particular focuses on the mining, construction and rail industries, Worldsensing has built a network of engineering customers across the globe. It has also attracted big investor interest, which supports the continued evolution of its Operations Intelligence solutions, boosting its commercial presence internationally and enhancing customer support.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2023
$6.3m
SERIES D
Dec 2020
$10.5m
GRANT
Total funding: $27.6m
Company benefits
- Work-life balance
- Family-friendly environment
- Employee committees
- Flexible compensation
- Personal development
Company values
- Ambition - We strive to be the best version of ourselves. We support others around us to do the same
- Excellence - We like to achieve the best possible outcomes. We love to continuously improve and seek constructive feedback to deliver high quality, always
- Innovation - We are curious individuals who like to question the status quo. We are not afraid to put ideas to the test
- Honestly - We are not afraid to speak out minds. We share constructive feedback to enrich other people's lives while creating a pleasant work environment
- Responsibility - We take responsibility for our actions. We know that our behaviours impact others. We make sure to manage our colleagues' expectations wisely
- Teamwork - We are not looking for heroes. We want to build something meaningful together. We are all part of the same team working towards a common objective
Company HQ
Sants, Barcelona, Spain
Articles
Leadership
Ignasi Vilajosana
(CEO)Previously a Seismic Field Operator at the University of Barcelona and Associate Professor at Politechnical University of Catalunya.
Xavier Vilajosana
(CIO)Also a Full Professor at the Universitat Oberta de Catalunya
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