Senior Manager of Collections, Motive
$154-211k
More information about location
1 day a week in office
Fleet management platform for trucks
Open for applications
Fleet management platform for trucks
1001+ employees
Open for applications
$154-211k
More information about location
1 day a week in office
1001+ employees
Company mission
To connect the world’s trucks.
Role
Who you are
- The ideal candidate brings strong people leadership, sound operational judgment, and the ability to use data to drive clear business outcomes
- 10+ years of experience in Collections, Accounts Receivable, or Finance Operations, including 7+ years of people management experience leading large teams and developing managers
- Proven success leading offshore (larger in size) or distributed teams and building strong performance cultures across time zones
- Deep experience with Zuora Billing is strongly preferred; experience with other billing or ERP platforms is a plus
- Deep experience designing and scaling collections processes, including automation, dunning strategy, and high-volume, low-touch recovery models
- Experience using automation and AI to improve workflow design, prioritization, and collections outcomes
- Strong understanding of accounting close processes, particularly bad debt reviews, reserve considerations, and write-offs
- Experience managing day-to-day portfolio health, including account health, invoice status, collections forecasting, and timely cash application
- Experience with international collections across markets such as Mexico, Canada, and the UK/EU
- Strong analytical skills, sound business judgment, and the ability to use data to drive decisions and outcomes
- Ability to partner effectively across Revenue Accounting, Billing, Order Management, and customer-facing Account teams
- Demonstrated success managing Enterprise and Strategic collections in a relationship-sensitive environment
- Bachelor’s degree in Finance, Accounting, Business, or a related field
What the job involves
- As Senior Manager, Collections, you will lead Motive’s global collections strategy overseeing an operation of ~70 collectors, primarily based in Pakistan
- This is a high-impact leadership role at the intersection of cash flow, customer experience, and operational scale. You will shape how Motive collects from our high-volume accounts utilizing AI and automation, while also ensuring our most strategic Enterprise and Strategic accounts are managed with a sophisticated balance of diplomacy and financial rigor
- Reporting to the Director of Finance Operations, you will partner closely with Revenue Accounting, Billing, Order Management, and Account teams to design new SOPs, minimize DSO, and protect our cashflow
- Lead the overall collections strategy for Motive across a global team of roughly 70 collectors, primarily based in Pakistan, and build a high-performing organization with strong accountability, operating rhythms, and leadership development
- Own the strategy and roadmap for collections automation and dunning workflows, including AI-enabled capabilities, with a focus on high-volume credit card-based portfolios where low-touch, scalable recovery is essential
- Serve as a senior collections leader for Enterprise and Strategic accounts, balancing strong customer partnership with a disciplined approach to Motive’s contractual obligations and long-term account health
- Lead collections strategy across international markets, including Mexico, Canada, and the UK/EU, ensuring local nuances are reflected in execution while maintaining consistency in performance and controls
- Maintain clear visibility into account health, invoice status, portfolio performance, and collections forecasts, and turn those insights into actions and updates for leadership
- Partner with Revenue Accounting on close processes related to bad debt reviews, reserves, write-offs, cash payments, and cash application, while driving strategies that improve cash collections, reduce DSO, and mitigate bad debt risk
- Use data to identify trends, risks, and opportunities, and lead improvements across systems, workflows, reporting, controls, and cross-functional execution
Our take
Trucking is a huge but fragmented industry that was largely ignored by Silicon Valley until companies such as Motive (formerly KeepTruckin) came along. The integrated fleet management platform acts as air traffic control for trucks, bringing drivers online and into the 21st century.
The company offers both hardware and software solutions to freight companies, allowing them to manage their fleet and keep their drivers safe. One of these solutions is an AI-powered dashcam that detects unsafe driving behavior in real time and instantly alerts the driver.
The platform, which is used by over 120,000 companies, from small businesses to Fortune 500 enterprises, received $150 million in VC in 2025, which is being used to accelerate its investment in AI and grow its enterprise capabilities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2022
$150m
SERIES F
Jun 2021
$190m
SERIES E
Total funding: $567.3m
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Obaid Khan
(Co-Founder & Board Member)Studied Political Science and Government at University of California before founding KeepTruckin in 2013.
Shoaib Makani
(Co-Founder & CEO)Studied Government & Economics at LSE. Analytics Intern at Yahoo. Worked for a year at Google as APMM. Went on to work in Business Development at AdMob.
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