Head of Design, Workera

• 8+ years of hands-on design experience (UX + UI) with digital products, with a strong portfolio, particularly for data-driven, AI, or learning platforms
• 2+ years of leadership experience, managing and mentoring design teams, with an ability to balance IC work and leadership responsibilities
• Strong UI/UX expertise, especially in user-centered design and creating intuitive, data-informed user experiences
• A systems-thinking mindset with the ability to build and implement scalable design processes, including design systems and frameworks
• Proven ability to simplify complex user problems into elegant solutions
• A collaborative and adaptable approach, comfortable in fast-paced, dynamic environments with shifting priorities
• A background in recruiting and hiring designers, particularly in scaling teams

Desirable

• We are seeking an experienced Director of Design to lead and scale our design team
• In this pivotal role, you will drive the overall design vision across our product and lead a group of designers who work across Workera’s products
• You’ll advocate for creating meaningful, engaging, and user-centric experiences that empower individuals to develop key technology skills
• Your influence will extend beyond design
• You will influence our product strategy, foster a culture of innovation, and drive customer-centricity within the organization
• In this role, you will lead by example
• During the first three months, you will serve as the hands-on Product Designer for the post-assessment upskilling experience
• Alongside this, you will lead and manage a team of two other designers
• As a hands-on designer, you’ll have the opportunity to fundamentally reshape how users engage with learning technologies by leveraging Workera’s unique skills, data, and AI-native approach
• As a leader, you will also be responsible for building and growing a strong design team at Workera
• You’ll report directly to the VP of Product and collaborate closely with cross-functional teams, including Product, Engineering, and Marketing, to ensure that design is a key driver of product success
• In 3 Months:
• Team Leadership: Begin managing two product designers, assessing skills, providing regular feedback, mentoring, and fostering a collaborative environment. Start aligning their work with broader design strategy and product goals
• Design Processes: Work with the VP of Product to assess existing design workflows and identify areas for improvement, such as design tools, sprint integration, and design reviews
• Set the Vision: Establish the overall design strategy and vision for the Design Team, ensuring alignment with organizational goals and user needs
• Hiring & Team Growth: Hire 1-2 product designers and build a world-class team to support Workera’s ambitions and rapid growth trajectory
• 6 Months In:
• Transition to Leadership: Hire a new designer to backfill your IC role in the Phoenix squad, and fully transition into leading the design team. Take on full management responsibility for all 4 product designers, ensuring smooth onboarding and clear performance goals for the new hire
• Scale Design Operations: Establish a scalable design process across all squads. Introduce a design system or framework to ensure consistency, efficiency, and quality across products
• Research Kickoff: Initiate research initiatives to deepen insights into customer goals and challenges, leveraging qualitative and quantitative data to inform initial design decisions
• Experimentation: Drive experimentation efforts on GenAI products with clear outcomes to enhance specific aspects of the user experience like personalization and reducing cognitive load
• 9 Months In:
• Design Vision & Strategy: Assess the impact of design on product outcomes and refine the design strategy based on user feedback and business metrics
• Design System Evolution: Lead the evolution of Workera’s design system and visual language, ensuring its effectiveness in meeting both user needs and business objectives
• Team Development: Continue to mentor and develop your team, focusing on growing their skills and ensuring they are aligned with product objectives. Foster a culture of continuous learning and innovation within the design team
• Advocacy and Evangelism: Champion the value of design within the organization, sharing insights and successes that highlight how design addresses customer challenges and drives business results