Director of Engineering, PetDesk
$186-202k
Petcare communications
Job no longer available
Petcare communications
21-100 employees
Job no longer available
$186-202k
21-100 employees
Company mission
PetDesk's mission is to build technology that helps people better connect with pet parents.
Role
Who you are
- Minimum 10 years of experience in software engineering, including at least 5 years in leadership roles within global engineering departments
- Deep understanding of software development principles, best practices, and modern software architectures, including cloud technologies
- Strong project management and strategic planning abilities, with a track record of successful large-scale project implementations, particularly in PIMS or similar systems
- Excellent leadership and team management skills, with the ability to manage global or non-US-based teams (Sri Lanka and Brazil)
- Ability to communicate complex technical concepts to both technical and non-technical audiences, with excellent interpersonal and communication skills
- Capacity to make critical decisions in high-pressure situations, balancing tactical execution with strategic thinking
- Adaptability, openness to change, and ability to effectively work with vendors and partners
- Advanced proficiency in Python programming is nice to have
What the job involves
- This Director of Engineering role is a pivotal leadership position responsible for driving technical excellence and innovation across the organization
- The position provides strategic direction, technical oversight, and leadership to the engineering department, focusing on PIMS (Practice Information Management System) initiatives
- This leader will be instrumental in aligning engineering efforts with business objectives, fostering a culture of innovation, and ensuring the delivery of high-quality, scalable software solutions
- They will oversee complex projects, manage a diverse team of engineers, and collaborate with cross-functional stakeholders to drive technological advancements
- The job is to successfully implement critical systems, mainly PIMS integrations, while continuously improving engineering processes and capabilities
- Ultimately, this role is crucial in positioning the company at the forefront of technological innovation in its industry
- Lead, scale, and mentor a diverse team of engineers, fostering a culture of innovation, collaboration, and technical excellence
- Develop and execute strategic engineering roadmaps, with a particular focus on PIMS initiatives, aligning technical strategies with overall business objectives
- Oversee the architecture, design, and implementation of critical systems, ensuring high-quality, scalable, and efficient software solutions
- Drive technical innovation by evaluating new technologies, methodologies, best practices and implementing them across the organization
- Collaborate with cross-functional stakeholders to ensure engineering efforts support and enhance business operations and goals
- Manage resources, including budget allocation, hiring decisions, and vendor relationships, to optimize team performance and project outcomes
- Ensure the successful delivery of complex engineering projects, mainly PIMS integrations, on time and within budget while maintaining high standards of quality and reliability
Our take
PetDesk is a veterinary communication platform helping pet healthcare providers stay in contact with pet owners, and book and manage appointments. It’s a simple concept, but one that in practice is highly effective at improving care outcomes, reducing costly no-shows, and streamlining office work.
Whilst PetDesk flirted with the idea of expanding over into other petcare sectors like grooming, nothing appears to have come of it; but perhaps this is testament to the strength of their existing product. They have become a leader in the market, working with over 3,000 practices and attracting 3 million users to its app.
The market PetDesk is operating within is rapidly becoming saturated with complex software, as the pet care market itself has also been swelling over recent years with the substantial increase in US pet ownership. It’s now common to see the appointments management aspect absorbed into broader veterinary practice management software, like VETport, eVetPractice, and Hippo Manager. PetDesk has started expanding its offerings, including launching a veterinary business learning portal, starting a veterinary life-focused podcast with Evergreen Podcasts, and branching out into consultancy. Hopefully, these expansions will help it compete in the marketplace and continue to attract administratively overburdened practices.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2019
$12m
LATE VC
Jun 2017
$2.1m
SERIES A
Total funding: $16.5m
Company benefits
- Medical coverage for employees and dependents
- Health & Dependent Care Flexible Spending Accounts (FSA)
- Dental & Vision coverage available
- Basic Life and AD&D Insurance
- Short and Long Term Disability
- 15 Paid Annual Holidays
- Paid Parental Leave
- Pawternity Leave, Pet Adoption Support & Subsidized Pet Insurance
- $250 Annual PetDesk Scholarship Stipend for L&D
- Veterinary Medicine Diversity & Inclusion Certificate Program
Company HQ
Bankers Hill, San Diego, CA
Leadership
Taylor Cavanah
(CEO)Held various managerial roles at Zyvex Instruments, before working as a general manager at DCG Systems.
Aaron Bannister
(Chief Customer Success Engineer)Previously a senior application developer at Ascendix Technologies, before co-founding Locai, PetDesk's first iteration, and then returning to Ascendix as a solution architect.
Kenneth Tsui
(CTO)Worked as a microautomation engineer at Zyvec Corporation, before moving on to work as a product development manager in the nanoinstruments division of DCG Systems.
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