Senior User Researcher, Grammarly
$200-275k
AI-powered writing assistant
Open for applications
AI-powered writing assistant
1001+ employees
Open for applications
$200-275k
1001+ employees
Company mission
Grammarly's mission is to improve lives by improving communication.
Role
Who you are
- Has a bachelor’s degree with 6+ years of relevant experience in user experience, applied research, and product research and development, Master’s degree with 2+ years relevant experience, or a PhD with 1+ years of relevant experience
- Has experience designing, moderating, and analyzing qualitative research
- Has experience designing, launching, and analyzing rapid quantitative research
- Has experience translating research findings into strategic narratives
- Has experience understanding product experimentation results
- Has experience mentoring and fostering a culture of growth and development within a research team
- Has excellent communication skills, effectively articulating the rationale behind research direction and confidently presenting to diverse groups of stakeholders
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable
- Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust
What the job involves
- To achieve our ambitious goals, we’re looking for a UX researcher to join our UX and Marketing Research team
- This role will focus on driving research within Grammarly’s Coda team, delivering insights that shape the future of collaborative productivity experiences
- Coda combines documents, spreadsheets, and applications into one flexible surface—and this role will help steer the evolution of that surface to better meet the needs of individuals, teams, and organizations
- You’ll collaborate with cross-functional teams—Product, Design, Data Science, and Marketing—to identify critical business questions, apply rigorous methodological approaches, and synthesize insights that inform strategic decisions
- Using various techniques, you’ll uncover actionable insights about current and potential Grammarly users
- You will also foster a culture of human-centered, data-driven decision-making, helping to guide our evolution as a leader in AI-assisted communication
- Work cross-functionally with data science, product management, product marketing, design, and engineering to identify research topics
- Design and execute end-to-end custom primary research using a wide variety of methods
- Lead exploratory and evaluative research to inform product simplification, scalability, and extensibility strategies across the Coda platform
- Use research to lead vision and strategy discussions by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs
- Act as a thought leader in the research domain, while advocating for the current or potential customers
- Understand Grammarly’s strategic business goals and user needs to actively contribute toward building a cohesive roadmap with your team
- Partner with data science and our quantitative researcher to define and monitor key experience metrics, such as new feature adoption and user engagement with AI-enhanced workflows
- Work quickly and communicate effectively with a fast-paced team focused on speed, rigor, and quality
- Generate insights that both fuel ideation and evaluate potential solutions
- Display the ability to work independently and autonomously
Our take
From professional writing to everyday correspondence, effective communication is critical. Grammarly is an AI-powered writing assistant that helps people write clearly and without mistakes, checking spelling, grammar, and other potential pitfalls.
Grammarly was originally launched as a subscription service for students, although the platform has moved into the mainstream in the last decade. It went freemium in 2015 and now works across more than 500,000 applications and websites including email clients, enterprise software, and word processors. Paid tiers give users more tools beyond grammar and spelling checks to include things like word choice, sentence rewrites, tone adjustments, fluency, and formality level.
The company has been profitable since the beginning and now has a valuation of more than $13 billion, placing it among the 10 most valuable startups in the US. The AI writing assistant space is heating up, and Grammarly is hoping to defend its positions against offerings including Scalenut, Ginger and Microsoft's Editor by the release of its SDK, making it far easier to integrate Grammarly into other applications. So far this has been used in over 4,000 products and earned excellent ratings and increased user numbers of Grammarly's service.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2021
$200m
LATE VC
Oct 2019
$90m
LATE VC
Total funding: $400m
Company benefits
- Support for professional development with training, coaching, and regular feedback
- Global, local, and team-specific events and programs
- Catered lunches
- Gym and recreation stipends
- Admission discounts
- Work from home opportunities
- Medical, dental, vision, financial, and other benefits, as well as equity
- Support to set up a home office
- Ample and defined time off
- 401(k) matching
Company HQ
Financial District, San Francisco, CA
Leadership
Alex Shevchenko
(Board Member)Studied at Vienna's International University before receiving an MBA from the University of Toronto. Co-founded MyDropBox.com in 2006. The company was bought by Blackboard Inc. three years later. Co-founded Grammarly in 2009.
Max Lytvyn
(Head of Revenue & Board Member)Studied for an MBA at Vanderbilt University before joining Blacboard Inc. as Director of Product Strategy in 2007. Was General Manager and then Partner at Sciworth Labs from 2004 to 2013. Was a Board Member at Uniweb and invested in farmland investment platform FarmTogether.
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