Operations Associate, Coinbase
+ Employee Stock Purchase Plan
The world’s leading exchange for digital currencies
Open for applications
The world’s leading exchange for digital currencies
1001+ employees
Open for applications
+ Employee Stock Purchase Plan
1001+ employees
Company mission
Their mission is to create an open financial system for the world and to be the leading global brand for helping people convert digital currency into and out of their local currency.
Role
Who you are
- 2+ years experience in financial services / operations management
- High attention to detail: ability to produce content that could be shared externally with light review
- Demonstrated experience in defining and implementing operational policies and procedures, in particular regarding outsourcing
- Demonstrated experience of supervising outsourced activities to ensure service providers are delivering to the expected standard
- Demonstrated understanding of understand regulatory requirements, and ability to align work with requirements
- Ability to work collaboratively with a broad range of business functions, with an emphasis on senior management and external consultants
- Excellent communication and presentation skills
- Ability to thrive in fast-paced remote environment
- Commitment to Diversity
Desirable
- Deep subject matter expertise and experience in crypto
- Advanced understanding of Google apps, JIRA
- Basic knowledge of SQL, Redash, Snowflake, Looker
What the job involves
- The Operations Associate will report to the Chief Operating Officer of CB Payments Ltd. and our UK entity to execute key operational processes such as outsourcing control, vendor oversight and supporting Coinbase to deliver the Financial Promotions regime compliantly
- Review and refine service provider performance measures, report on service provider deliverables, collaborate with internal and external stakeholders to improve delivery
- In collaboration with second line of defense teams, design first line of defense controls and carry out and report on regular assessments
- Set up and manage formal escalation processes related to outsourced services, including succinctly communicating issues to relevant partners and proactively collaborating to ensure timely resolution if needed
- Help develop execution of local operational and outsourcing processes/procedures to ensure successful delivery against regulatory requirements and drive more efficient execution across e-money operations
- Oversee monitoring and reporting cadence of important issues such as fraud rates, ensuring that local management have visibility into trends
- Support the definition of the Outsourcing and Operations agenda and effectively support daily business operations for CB Payments Ltd. to support all lines of business, while managing consistent performance on targets
- Support Coinbase in delivering the Financial Promotions regime including management of external partners, working in collaboration with cross functional teams to ensure ongoing compliance for new product launches and overseeing controls, monitoring and reporting for the program
- Support in the execution of critical ad hoc projects, on matters impacting the local business
- Support in putting together internal and external materials for regulatory meetings
- Program manage discrete cross-functional initiatives, which may be part of broader projects
- Interpret data and use it to make recommendations on projects and workstreams
Our take
Coinbase allows its users to create their own crypto wallets and start buying or selling cryptocurrencies by connecting with their bank accounts. It also provides a series of merchant payment processing systems and tools that support transactions with many popular websites.
Coinbase has recently made a big push to broaden its services away from consumers and they want to cater services from institutional investors.
Coinbase currently offers one of the largest selection of cryptocurrency assets - over 10,000 but does not allow trading on all of them. The company wisely keeps such offerings to the most stable assets however, the list is always expanding. Coinbase see a much wider adoption of cryptocurrency and tokens in the future, and plan to expand potentially to millions in the future. It speaks volumes to Coinbase's goals of wider global adoption that former UK Finance Minister George Osborne is now an Advisor at the company.
Coinbase's lofty ambitions paid off in it being the first crypto listing on the NASDAQ. The company has weathered several bull and bear runs in the cryptocurrency industry through diversification of its offerings, including wallet-as-a-service technology for crypto platforms, and has acquired healthy coffers of cryptocurrency assets. The aim is to eventually operate independently of the volatility surrounding cryptocurrencies.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Oct 2018
$300m
GROWTH EQUITY VC
Oct 2018
$108.1m
SERIES D
Total funding: $633.4m
Company benefits
- 12 weeks maternity/paternity leave
- Vision and dental care
- Commuter benefits
- Learning and development budget
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- Clear Communication - Share information efficiently, improving collaboration and productivity. Practice active listening while. Being candid and kind
- Positive Energy - Be optimistic about the future and determined to get there. Co-create solutions and work together to get there
- Continuous Learning - We view every situation as an opportunity to learn, We value giving and receiving regular feedback
- Efficient Execution - We complete high quality work quickly by working smarter, not harder. We prefer automation over manual work
- Act like an owner: We take 100% responsibility for achieving the mission. We seek to improve all aspects of our company even in ways that are not explicitly part of our job. We run through brick walls.
- Customer focus: We are deeply focused on solving our customers’ problems with technology, by enabling them to acquire, store and use crypto. We strive to be the easiest to use, most trusted and most secure platform. In every decision we make, we ask, “How does this create more value for our customers?”
- Repeatable innovation: We are builders, leveraging technology to improve the world, constantly shipping ideas vs just discussing them. We know that companies must continually reinvent themselves to avoid stagnation. We have a high tolerance for failure, investing 10% of our resources in venture bets that are uncomfortably ambitious
Company HQ
Civic Center, New York, NY
Articles
Leadership
Brian Armstrong
(CEO)Previously founded UniversityTutor.com, also worked as a Software Engineer at AirBnb
Alessia Haas
(CFO)Previously held various head positions, including VP at GE Healthcare, Director at Merrill Lynch and CFO at CIT Bank and Oz Management
People progressing
Joined as a Compliance Analyst, promoted to Compliance Partnerships Senior Associate in 15 months. 2 promotions later, she is now a Financial Crimes & Compliance Manager.
Share this job
View 175 more jobs at Coinbase