Manager of Accounts Receivable and Collections, Tekion
$102.5-154k
Offers stock options
More information about location
Office located in Pleasanton, CA
End-to-end cloud native automotive platform
Be an early applicant
End-to-end cloud native automotive platform
1001+ employees
Be an early applicant
$102.5-154k
Offers stock options
More information about location
Office located in Pleasanton, CA
1001+ employees
Company mission
To build the world's best business applications in the cloud.
Role
Who you are
- This role requires a proactive, detail-oriented professional who can lead monthly close processes, resolve complex account issues, and provide actionable reporting to senior leadership
- Bachelor’s degree in Accounting, Finance, or related field
- 5+ years AR/collections experience in managerial role (SaaS or tech industry preferred)
- Proven success managing AR portfolios and resolving complex billing issues
- Strong NetSuite experience preferred; advanced Excel skills required
- Deep understanding of accounting principles and billing processes
- Excellent communication skills: highly detail-oriented and organized
- Ability to work independently and collaborate across remote, cross-functional teams
- Adaptable to fast-paced, evolving environments
What the job involves
- The Accounts Receivable (AR) and Collections Manager will oversee the full AR cycle, ensuring accurate billing, timely collections, and strong customer relationships
- Oversee monthly AR close: sub-ledger to GL reconciliations, doubtful account provisions, aging analysis, and variance explanations
- Prepare and publish KPIs and dashboards (DSO, aging buckets, unapplied cash, forecast accuracy)
- Own the CECL calculation process and prepare supporting documentation and memos
- Deliver executive-level AR updates, highlighting risks, trends, and strategic opportunities
- Serve as the primary point of contact for all billing and invoicing inquiries via email and phone
- Proactively follow up on overdue accounts, resolve payment discrepancies, and negotiate payment plans
- Ensure billing accuracy in accordance with order forms and contractual terms
- Lead and mentor the collections team, providing coaching, training, and guidance to ensure effective collections practices
- Manage the billing mailbox, maintaining an SLA of 24-hour response time
- Dive into details to troubleshoot issues, identify solutions, and implement corrective actions
- Develop and enhance collections processes to support organizational growth
- Participate in sales training and proactively identify process gaps in the Order-to-Cash (OTC) cycle
- Perform regular reconciliations of customer accounts
- Investigate and resolve complex account issues quickly and accurately
- Collaborate with Sales, Customer Success, and Legal to address systemic issues and improve AR processes
- Communicate professionally with customers regarding billing and payment matters
- Build and maintain strong relationships to promote timely payments and customer satisfaction
Our take
Car dealerships suffer from an inefficiency problem. The paperwork and administration required to complete a sale requires dealers to manage a disjointed set of various software applications. Tekion is offering an enticing remedy - a cloud-based automotive retail system that integrates the various software applications in a single infrastructure.
Competition has been strong, with rivals CDK Global and Reynolds & Reynolds offering a competitive raft of features, and benefiting from strong prior relationships with dealerships. Tekion, however, has nevertheless secured customers for the software in 28 states - likely in part due to the efficiency of partnering with a single growing service as opposed to a disparate spread.
This momentum shows no signs of slowing either, as Tekion has attracted attention from major players like CMC, Chrysler, and Chevrolet. By streamlining dealership operations into a single platform, the company is proving that even in a crowded market, innovation and simplicity can win over both dealers and industry partners.
Freddie
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$200m
GROWTH EQUITY VC
Oct 2021
$250m
SERIES D
Total funding: $635.1m
Company benefits
- Silicon Valley Startup Environment
- Stock Options
- Focus on Work/Life Balance
- Recognition Culture
- Health and Wellness
- Unparalleled Career Development
Company HQ
Pleasanton, CA
Leadership
Jay Vijayan
(Co-Founder & CEO)They started their career at Oracle, where they spent over 7 years in Management before spending 4 at VMware. They then worked at Tesla for 4 years, leaving their position as CIO to found Tekion in February 2016.
Guru Sankararaman
(Co-Founder & COO)After working as a Chief Architect at Cisco, they joined Tesla for 4 years. Initially they served as Director of Information Technology and then later became VP of Information Technology. Left this role to co-found Tekion in 2016.
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