Payment Operations Intern, Deezer
Customer & Monetization
Office located in Rue de Calais, Paris
Audio streaming platform
Open for applications
Audio streaming platform
1001+ employees
Open for applications
Office located in Rue de Calais, Paris
1001+ employees
Company mission
Connecting fans with artists and creating ways for people to live the music.
Role
Who you are
- Currently enrolled in your last or having just graduated with a master’s degree
- High curiosity learning and understanding the payment cycle of customers in a subscription-based company
- Knowledge in SQL, Google Cloud Platform, Tableau
- Analytical mindset and are not afraid to deal with tons of data
- Proactive, organised, with an ability to synthesize in a written and oral way, and mainly curious !
- You are a true music lover 🎤🥁🎸
What the job involves
- We are looking for a person to join our Customer And Monetization Startup and more precisely the Payment team who tackles every B2C billing topic we have in the world
- Within the Payment team, you will support our Payment Operation team on initiatives to challenge our payment methods available worldwide based on their performances but also on their cost
- This role has a start date in January 2026
- Allow users to subscribe to Deezer with all existing payment methods
- Ensure that recurring payments processing are working correctly
- Provide support to customer care team on payment issues
- Configure offers correctly according to company strategy
- 80k payments processed per day
- Used in more than 200 countries in the world
- Handling more than 10 different payment methods
- Learn and understand the portfolio of payment methods we propose to users
- Participate to catalog of offer management operations
- Assist the operation team in its day to day tasks on platform health maintenance
- Challenge team's process efficiency and propose improvements
- Assist the team in performance analysis and opportunities identification
Our take
Deezer is a global music-streaming platform built to help people connect with the music they love. Listeners can explore millions of tracks, discover new artists, and enjoy features like Flow, curated playlists, and interactive tools such as Music Quiz and Shaker.
The company operates in a crowded market dominated by giants like SPotify and Apple Music, but it's leaning into personalisation to stand out. Its latest update lets users customise themes, colors, icons and layouts, and gives instant access to their favourite artists, playlists and podcasts through the new Quick Access feature. So, with this approach, it wants to make the app feel more personal in the hopes of appealing to listeners looking for something a bit more tailored.
AI-generated music is another major factor shaping Deezer's direction (and it's a complicated one). Around 50,000 fully AI tracks are uploaded daily, and while many users may be curious, most want them clearly labelled and worry about their impact on real artists. Deezer already detects and labels AI content and keeps it out of recommendations and fraudulent payouts. If it can continue to handle this transparently, AI could become a trust-building advantage rather than a threat for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Aug 2018
$186.9m
LATE VC
Jan 2016
$116.8m
SERIES E
Total funding: $551.9m
Company HQ
Saint-Georges, Paris, France
Leadership
Alexis Lanternier
(CEO)Previously co-founded Essor where they served as the President for nearly 4 years. Prior to that, they were an EVP of eCommerce at Walmart Canada.
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