Sales Strategy and Operations Manager, Amazon

• You will have strong oral and written communication skills enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed
• You will influence sales front-line managers, with a balance of backbone to enforce agreed upon decisions and adaptability to support strategic business changes
• The candidate must be a strong leader, and will draw upon solid analytical, critical thinking, and problem-solving skills to effectively partner and influence Sales teams globally
• You will need to have the ability to manage complexity, design, implement and execute processes and coordinate cross-functional teams to deliver on high standards
• You will feel comfortable navigating ambiguity and solving complex problems, communicating effectively with partners, sales customers and leadership to drive results
• You should have a proven work ethic, strong ownership and customer obsession
• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Desirable

• The global Sales Operations and Digital Analytics (SODA) team under Global Sales Product Engineering and Operations (SPEO) builds reliable data foundations and sales operation processes for sales teams to successfully function
• This includes the design of the data infrastructure to track and attribute sales revenue, the segmentation model to prioritize advertiser accounts and service model, and the collection of processes to determine sellers’ books of business, sales goals and quotas
• In this role, you will be a key member of the SODA team ensuring the Sales managers and Sales organization have the necessary information to operate and execute efficiently
• You will design and coordinate sales workflows worldwide, from forward-looking design to execution
• You will build scalable mechanisms to support business and operation processes
• Lead projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with partner teams such as Finance, Tech Product and Sales
• Drive cross-functional coordination to deliver results based on a predefined timeline, mapping and managing the interdependencies and potential risks
• Support teams in responding to, investigating, managing and resolving complex and high-impact problems and escalations around data that impacts Sales
• Analyze existing process gaps, and develop solutions to close them. Drive towards simple, scalable solutions to difficult problems
• Work with our customers to gather and document business requirements, propose solutions, evaluate feasibility, and work with Product to prioritize features
• Use high-level judgment to own complex decisions and escalate to leadership when required
• Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way
• Identify reporting issues, gaps in processes, and drive timely resolution