Product Lead, Stripe

• 12+ years in product management, including 5+ years leading PMs (and managers)
• Demonstrated success modernizing complex seller/GTM workflows (e.g., quoting, pricing, approvals, contracting) at scale
• Track record building API-first internal platforms and shipping AI-powered productivity features
• Strong cross-functional leadership with GTM, Finance, Legal, and Engineering; exceptional written communication and decision quality

Desirable

• Seller and Commerce Systems Product Management Team defines the product vision and roadmap for the end-to-end seller journey—spanning discovery, deal shaping, pricing & approvals, contracting, activation, and post-signature visibility
• We build platform capabilities, data, and AI-first workflows that reduce manual work and help sellers spend more time with customers
• The team collaborates deeply with GTM, Finance, Legal, and Engineering to ship durable improvements grounded in measurable outcomes
• You'll lead the product strategy and a high-performing product organization to define and deliver the next generation of Seller Experience at Stripe
• You’ll set the vision, sequence investments, and collaborate across GTM and Engineering to land measurable improvements in seller productivity, deal velocity, reliability, and data trust—while laying durable platform foundations
• Vision & roadmap. Define the multi-year strategy and measurable goals for Seller Experience; communicate progress to senior leadership
• Platform & architecture direction. Set product direction for core seller workflows (deal creation, pricing, approvals, contracting, activation) with API-first, reliable, scalable capabilities
• Seller workflow pillars. Own the roadmap for seller workflows across the full lifecycle—from prospecting and deal creation through contracting, post-deal support, and analytics—ensuring they are seamless, data-driven, and scalable
• Stabilization / path-to-green. Run a program to burn down high-severity issues, set success criteria, and land durable fixes that improve reliability and speed
• Observability & QA. Instrument the experience end-to-end (telemetry, UX/perf benchmarks, representative scenarios) to identify friction, validate improvements, and prevent regressions
• AI-first workflows. Ship assistance and automation that reduce manual inputs, surface insights, and guide next-best actions across the seller journey
• Data as a product. Establish standards for data quality, lineage, and instrumentation so forecasting, attribution, and performance analytics are trustworthy and actionable
• Launch excellence. Drive product requirements, research, UAT expectations, and launch accuracy with cross-functional partners
• Outcome reporting.Publish crisp updates connecting roadmap deliverables to measured reductions in seller friction and measurable seller impact
• GTM alignment. Partner with GTM Insights to synthesize seller feedback and surface key pain points, shaping strategic investment priorities and driving alignment on top product bets
• Enablement & change. Coordinate with Sales Enablement on onboarding/training; support pilots, communications, adoption plans, and success metrics
• NPI & offer readiness. Partner with product lines and central operations on pricing/packaging and commercialization readiness for new offerings; ensure seller tooling and processes are prepared end-to-end
• Intake & prioritization. Partner with Seller Insights and Program Management team to coordinate a clear intake for seller feedback and product enhancements; maintain paved paths and keep product surfaces current
• GTM efficiency loop. Partner with Seller Insights team to translate field-reported friction into prioritized product work and share progress through clear, periodic updates
• Engineering delivery. Co-plan with Engineering on milestones, test readiness, and documentation; ensure product quality and reliability via clear acceptance criteria
• Governance & decisions. Establish lightweight decision frameworks to unblock execution and prevent one-off exceptions; facilitate workshops and executive updates as needed
• Program operating model. Drive scope, dependencies, risks/issues, and status across initiatives; align regions and functions so solutions scale globally and remain secure and compliant

• This opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark