AI Deployment Manager, Cresta
EMEA
+ Bonus and equity
Real-time intelligence for contact centers
Job no longer available
Real-time intelligence for contact centers
501-1000 employees
Job no longer available
+ Bonus and equity
501-1000 employees
Company mission
To use AI to help people learn high-value skills and make business radically more productive.
Role
Who you are
- Experience leading technical or AI-driven SaaS implementations
- Strong project management skills paired with a consultative, customer-first mindset
- Comfort working with technical concepts, data, and analytics
- Ability to translate complex technology into clear, actionable plans
- Bias toward execution, outcomes, and ownership
- Thrives in fast-paced, high-growth environments
What the job involves
- At Cresta, shipping AI is only half the story—deploying it successfully is where the real impact happens
- As a Founding AI Deployment Manager in EMEA, you’ll play a critical role in building and scaling our presence in the regio
- You’ll own the moment where cutting-edge AI becomes real-world results, leading customer deployments end-to-end and turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes
- This is a high-impact, ground-floor opportunity for someone who thrives in ambiguity, loves building from scratch, and wants to shape how Cresta delivers value across EMEA
- What Success Looks Like:
- Customers launch AI solutions that actually get used—and drive real business outcomes
- Deployments run smoothly, on time, and against clearly defined success metrics
- Customers leave deployment confident, excited, and ready to scale
- Internal teams rely on you to bring clarity, structure, and momentum to complex initiatives
- You consistently turn complexity into forward progress
- Why You’ll Love This Role:
- You’ll be a founding member of Cresta’s EMEA team, helping shape our regional strategy and execution
- You’ll own some of the most visible and impactful work at Cresta
- You’ll work hands-on with cutting-edge AI used by leading enterprises
- You’ll partner deeply with customers and see the impact of your work firsthand
- You’ll collaborate with world-class teams across product, engineering, and GTM
- You’ll help define what “great AI deployment” looks like at scale
Our take
Cresta is an innovative customer service platform which leverages artificial intelligence in order to assist sales and service agents in improving their performance. The platform identifies the best employees and analyses why they outperform their colleagues before providing personalised guidance to other members of staff.
This unique approach enables the rapid sharing of best practices, and both improves and consistently implements customer service across an organisation. The app is fully compatible with mobile platforms, effectively providing an expert at every customer touch point. In addition, the machine learning aspect of Cresta enables companies to continuously optimise their performance.
Given that businesses globally spend over a trillion dollars on customer service calls each year, Cresta has a massive opportunity if it can continue to improve this aspect of its business for its clients. The company has already been recognised as an innovator in the space, with Forbes naming it one of the best startup employers of 2026, and the expansion of its AI solutions suggests it's poised and ready to move with the times and find further success.
Steph
Company Specialist at Welcome to the Jungle
Insights
129% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$125m
SERIES D
Mar 2022
$80m
SERIES C
Total funding: $276m
Company benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
Company HQ
Heritage District, Sunnyvale, CA
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