Senior Product Manager, Hive
Operations platform for independent commerce
Open for applications
Operations platform for independent commerce
201-500 employees
Open for applications
201-500 employees
Company mission
To be the operational brain of your D2C company, so that you can focus on other aspects of your business.
Role
Who you are
- Been there, done that. Ideally, you bring product experience from high growth startups, technology companies, or relevant corporate environments (e.g., large enterprises with software development teams) — with a proven track record of leading cross-functional teams
- Focused on impact. You're focused on deeply understanding and solving customer problems, and drive impact for the business — and can point to examples of that
- High product sense. You care about what makes products "work", see details that others don't see, and are up-to-date with what's happening
- Drawn to complex problems. You're proactively resolving issues along the way, be it to unblock the team or remove any uncertainties along the way, and are consistently finding yourself in complex problem spaces that can be improved significantly
- Strong at project management and collaboration. You have ample experience working with engineering and design counterparts, and are able to work effectively across an entire organization, liaising effectively across levels and functions
- Excellent communicator. Stellar written and verbal communication abilities, with a talent for conveying product-related matters across the organization, in particular towards engineering and design counterparts
- Analytical and strategic rigor. You're able to cut through the noise and lean on data to drive decisions, adept at doing data analysis yourself (SQL, Sheets, …), and able to reason holistically about prioritization and product decisions
What the job involves
- You'll be leading a cross-functional product development team end-to-end, owning the roadmap and execution for your area.
- Your work will impact hundreds of commerce brands and millions of end customers. This includes our merchant-facing product (“Hive App”), our end customer offering (“Customer Portal” and “Delivery Promise”), and our Warehouse Management Software
- Take ownership of your roadmap. Co-create and own the roadmap for your domain. Develop and plan functionality that aligns customer needs with our objectives, and translate them into actionable plans, representing our customers’ problems throughout
- Lead product discovery initiatives. Uncover what we should be building next, and why, by conducting product discovery through user research, data analysis, and feedback from stakeholders. Gather customer and internal feedback to shape functionality and future focus topics
- Define and measure success. Define success metrics (e.g., solve the identified problem or improve a specific performance metric) during discovery and planning, and ensure we're working in that direction. Use the learnings to derive conclusions informing future product development and iterations
- Drive product execution. Own the product development flow end-to-end for your domain, from concept to rollout to our customers or fulfillment centers. Ensure roadmap execution at high-quality that meets customer and business needs
- Use data to drive the experience. Analyze product usage and other sources of data to effectively drive prioritization. Uncover potentially unmet needs and opportunities, and inform how to improve the product suite overall
- Facilitate collaboration across the organization. Your (and your products') success ultimately depends on working effectively with your cross-functional collaborators in product design and engineering, but also with teams and leaders across the wider organization. Set up and drive alignment across business functions in service of the product and business
Our take
Streamlining commerce operations requires the participation of various departments, which can complicate the purchase-to-delivery cycle and lead to delays. Hive’s platform helps to streamline commerce operations through a network of operations providers.
Hive’s Warehouse Management System works in tandem with its Transport Management System to organise and economise the operations of eCommerce businesses. Importantly, its network of solutions means that users can give their customers an accurate delivery date from the moment of purchase online. This leads to a better experience that can help foster loyalty and support repeat purchases.
This is an attractive proposition, especially as eCommerce begins to take over from the high street and consumer expectations continue to rise. Investors have recognised this potential in Hive, which intends to use its latest funding round to accelerate growth and product development, with the aim to reach profitability by 2025.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Jun 2024
$19.2m
SERIES A
Nov 2021
$30.6m
SERIES A
Total funding: $56.7m
Company benefits
- Virtual employee stock options for all full-time team members
- Operating system and hardware of your choice (plus additional tech equipment that you need, screens, you name it)
- 30 vacation days annually, with the opportunity for a sabbatical after three years with us
- Dedicated monthly wellness and productivity budget
Company values
- Level up our customer - We listen to what our customers need and proactively raise the bar for their success
- Trust in ownership - We trust ourselves and others to take ownership of projects, deliver, and iterate effectively
- Caring meritocracy - We are a sports team not a family. We support each other and make the best ideas win, regardless of background
- Deliver and celebrate results - We set ambitious goals and celebrate them together. We take the time to appreciate each other
- Take responsibility for sustainable actions - We strive to monitor our end-to-end impact and pioneer sustainability in our industry
Company HQ
Mitte, Berlin, Germany
Articles
Leadership
Franz Purucker
(Managing Director)Previously worked in Strategy and Consulting at McKinsey & Company. Was also an Investment Banker at JP Morgan and worked in Venture Development at Rocket Internet.
Leonard Von Kleist
(CTO)Previously Risk Advisory Intern at Deloitte, ML Engineer at Araneum Technologies and Hybrid Mobile Developer at LivingTech.
Oscar Ziegler
(CEO)Previously Junior Engagement Manager at McKinsey & Company. Was also Head of Logistics (HK) at foodpanda and was a Google Student Ambassador.
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