Senior Director of People Strategy and Analytics, Salesforce
$244.5-372.9k
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$244.5-372.9k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Expert ability to translate business needs and problems into solutions
- Advanced ability to investigate, analyze and solve complex problems/issues
- Extraordinary analytical and quantitative skills
- Exceptional communication skills with ability to convey business priorities and complex topics in an easily digested way
- Proven ability in strategic problem framing, issue identification, and the development of practical business solutions
- Large, multi-business/enterprise initiative experience and experience with vertical and horizontal leadership
- Organizational skill with regards to making timely and effective decisions and produce results through strategic planning and thought
- Proven ability to drive multi-faceted and cross-functional initiatives
- Outstanding ability to partner with individuals across a wide variety of operational, functional, and technical disciplines and to work well within and manage a cross-functional team
- Advanced influencing skills when working with internal partners and external providers to resolve issues/problems
- Proven success in leading teams through inspiration, development, change management, and operational effectiveness
- Minimum 12+ years experience in an Analytical, Finance, Research, or Human Resources related field
- MA/MS or PhD degree in Statistics, Social Sciences (e.g., IO Psychology, Behavioral Economics or Sociology) or related quantitative field
- Demonstrated expertise partnering/consulting with executive leadership teams
- Previous people leadership experience required; experience leading people analytics team preferred
- Tableau experience or ability to become an expert in Tableau’s full product suite
- Experience with R and familiarity with SQL required; demonstrated ability to run analyses, explain output appropriately to non-experts, and recommend next steps relevant to the business context
- Software industry experience preferred
What the job involves
- The Senior Director, People Strategy and Analytics will be responsible for providing business facing insights to the Chief People Officer, Executive Leadership Team, and Employee Success Leadership Team (Employee Success is Human Resources at Salesforce).
- The Director will provide leadership and be a strategic thought partner to members of the ESLT and enterprise-wide ELT who are passionate about using data to drive ES strategies and decisions at all levels
- This role will build and maintain consultative relationships with various ES and Salesforce business functions, segments, and key partners to address strategic high value talent opportunities for the company.
- The leader will need to deeply understand the business to derive ES/business strategies, challenges and opportunities.
- The Director should thrive in a data rich environment where they will be responsible for collaborating with other members of the ES People Analytics team to identify useful insights that support the business strategies underpinned by business context.
- To help achieve this, the leader will have a natural curiosity to identify and analyze trends to facilitate short- and long-term business decisions and improve performance results at the enterprise level
- Significantly contribute to Salesforce functional strategy through insight and measurement. Partner closely with ELT leaders and functional partner teams in both critical and run the business work
- Operate as a leader within the people analytics team offering a cross-portfolio POV, representing Employee Success Business Partners (ESBPs) and business priorities, and helping to set strategic direction of the broader team
- Develop relationships and thought leadership across Employee Success (ES) and other Salesforce functional leadership teams
- Drive delivery across ES and the enterprise through a team of globally-based analytics partners
- Consult with ES leadership to translate ambiguous problems into questions and hypotheses grounded in the strategy of the business
- Influence senior leaders with a clear and compelling POV grounded in analytic insight and ES strategy
- Design and deliver a unified, but nuanced global strategy for analytics products and insights for the ESBP organization and business leaders
- Provide junior analytics partners with analytic and collaborator support and development opportunities where needed
- Represent Analytics in cross-functional, high visibility work, influencing and educating where appropriate, and inspiring action where needed
- Provide leadership to attract, develop, mentor, motivate, and retain talent within a matrixed organization
- Recruitment: Salesforce employees are expected to be on the constant lookout for the best talent to bring onboard, helping Salesforce build toward $50B in revenue by 2026
- Other duties as assigned
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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