Principal Engineer, Just Eat Takeaway.com
Reliability Engineering
2-3 days a week in office
Global online food, grocery and retail delivery marketplace
Open for applications
Global online food, grocery and retail delivery marketplace
1001+ employees
Open for applications
2-3 days a week in office
1001+ employees
Company mission
Empowering everyday convenience.
Role
Who you are
- Extensive Engineering Experience: Proven experience in building and scaling observability platforms in a cloud-native environment
- Observability Expertise: Deep understanding of observability pillars (metrics, logs, traces) and related tools (e.g., Prometheus, Grafana, OpenTelemetry, Jaeger, Kibana Elastic Stack)
- AI/ML Proficiency: Hands-on experience integrating ML/AI models into observability systems to drive advanced insights, anomaly detection, and predictive analysis
- Distributed Systems Knowledge: Strong expertise in designing scalable and reliable systems for high-throughput data collection and processing
- Programming Skills: Proficiency in one or more languages (e.g., Go, Python, Java, Terraform, Pulumi) with a focus on building robust platforms
- Cloud Proficiency: Hands-on experience with cloud platforms (e.g., AWS, GCP, Azure) and Infrastructure-as-Code tools (e.g., Terraform, Pulumi)
- Leadership and Mentorship: Experience leading and mentoring multicultural and cross functional, multicultural engineering teams, driving technical decisions, and delivering large-scale initiatives
- Cost Optimization: Familiarity with strategies for managing the costs associated with observability data storage, processing, and analysis
Desirable
- Expertise in applying AI/ML for proactive alerting, root cause analysis, and predictive scaling
- Experience with service mesh technologies (e.g., Istio, Linkerd) and their observability implications
- Contributions to open-source observability or ML/AI projects
- Proficiency with container technologies (Docker, Kubernetes) and best practices configurations their implications for observability and monitoring
- Understanding of statistical analysis, data mining, and feature engineering techniques to extract meaningful insights from observability data
What the job involves
- We are seeking a seasoned Principal Engineer to lead the design, development, and evolution of our Observability Platform, ensuring it meets the needs of our rapidly scaling systems and engineering teams.
- This role will also focus on leveraging Machine Learning (ML) and Artificial Intelligence (AI) to deliver advanced insights that proactively improve system health and drive down Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR).
- The ideal candidate will be a visionary technologist with deep expertise in observability, monitoring, and distributed systems, capable of driving strategy, architecture, and execution for a world-class platform
- Architect, design, and implement a cutting-edge Observability Platform to support metrics, logs, traces, and events at scale
- Integrate ML/AI-driven solutions to enhance anomaly detection, root cause analysis, and predictive insights
- Lead the development and adoption of platform capabilities to ensure system health, reliability, and performance
- Establish and evolve platform standards and best practices to align with the company’s overall engineering goals
- Collaborate with engineering teams to define the observability strategy, ensuring alignment with business and operational objectives
- Identify and integrate the latest observability technologies, including AI-based analytics, to improve system insights and developer productivity
- Drive a platform-first mindset, ensuring observability is treated as a foundational capability across all services
- Implement real-time insights and proactive monitoring powered by AI/ML to reduce detection and resolution times
- Ensure the Observability Platform is highly available, performant, and secure across all environments
- Optimize data collection, processing, and storage to balance performance with cost efficiency
- Define SLAs, SLOs, and SLIs for observability services to support reliability engineering practices
- Continuously improve MTTD and MTTR by leveraging advanced AI/ML models for predictive analysis and automated responses
- Act as a mentor and technical leader for engineers, fostering a culture of learning, innovation, and excellence
- Collaborate with stakeholders, including Site Reliability Engineering (SRE), infrastructure, and application teams, to gather requirements and deliver impactful solutions
- Advocate for observability as a critical enabler of operational success across the organization
Salary benchmarks
Our take
Just Eat Takeaway, born from the merger of Just Eat and the Dutch-born Takeaway.com, stands as a formidable force in the realm of food delivery. Surpassing expectations, this union has made way for the world's largest online food delivery entity outside of China. Bolstering its stature further, the company made a significant move in 2021 by venturing into the US market through the acquisition of Grubhub, solidifying its position as a major player in the industry.
However, amidst its successes, Just Eat Takeaway faces competition from competitors like Uber Eats and Deliveroo. While it dominates the UK market, its global revenue pales in comparison its its rivals, such as Delivery Hero and DoorDash. Nonetheless, the company's established stronghold in one of the world's largest food delivery markets offers a degree of stability amid the fluctuating demands of customers witnessed in recent years.
To stay in the game, Just Eat Takeaway has grown to operate across 17 countries and 356,000 partners, via acquisitions and organic growth. It's also entered the grocery and retail delivery market alongside its primary restaurant delivery service. Though one of the last to venture into the grocery delivery sector, it has secured a partnership with the Co-Op, indicating a proactive approach to the market. Furthermore, the company continues to carve out its niche by offering exclusive services, such as being the sole courier for Domino's Pizza in the UK and Ireland, adding unique value to its offerings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2014
$81.9m
SERIES B
Jan 2012
$14.6m
SERIES A
Total funding: $96.5m
Company benefits
- Leisure and Lifestyle: These benefits are designed to help you make the most of your time and enjoy everyday life: Generous annual leave entitlement | An additional day off to celebrate your birthday - take it whenever suits you | Flexibility to buy or sell holiday days (within an annual limit) | Monthly meal allowance to enjoy food at work or at home | Access to discounts, cashback offers and savings via an employee portal
- Protecting the Future: These benefits are designed to give you and your loved ones peace of mind: Life insurance cover from your first day of employment | Income protection support if you're unable to work due to long-term illness or injury | Pension scheme with company contributions and the flexibility to increase your own contributions
- Health and Wellbeing: Helping you stay physically and mentally healthy: Private medical insurance options, depending on your role and location | Enhanced family leave for maternity, adoption, paternity, and shared parental leave | Annual eye care benefits, including eye tests and financial support for glasses | Confidential Employee Assistance Programme (EAP) | Office perks including healthy snacks and drinks | Mental health support, including on-site coaching and access to wellness platforms
Company values
- Lead: We’re proud to be a global leader in the online food and retail delivery market. Not just in choice and order numbers, but also by creating innovative and sustainable solutions
- Deliver: We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business
- Care: We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives
Company HQ
Eastern Docklands, Amsterdam, Netherlands
Articles
Leadership
Jitse Groen
(CEO)Originally the founder of Takeaway.com, prior to the company's 2020 merger with Just Eat. Previously served as CEO for GRIB BV.
Diversity, Equity & Inclusion at Just Eat Takeaway.com
- With a global presence in 17 markets and employees from over 100 nationalities, our inclusive company culture is central to everything we do and we are committed to living our values to create a place in which everyone feels they truly belong.
- We want to encourage everyone to step into each other's world and to embrace new perspectives, continue to inspire innovation and, ultimately, to gain valuable insights that creates a sense of belonging and help grow our global business.
- Our Communities are the heart of our culture. They are employee-led advocacy groups supported by company resources and budget, driving inclusion and diversity through collaboration on internal communications, organising and sponsoring events, and empowering allyship.
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