Senior Manager of Trust Risk Management, Pinterest
$141.9-292k
+ Equity
More information about location
Visual bookmarking tool for saving & discovering creative ideas
Open for applications
Visual bookmarking tool for saving & discovering creative ideas
1001+ employees
Open for applications
$141.9-292k
+ Equity
More information about location
1001+ employees
Company mission
To bring everyone the inspiration to create a life they love.
Role
Who you are
- Excellent communication skills and the ability to clearly communicate messages that link business issues, risk, strategy, and solutions
- Demonstrated ability to effectively analyze and interpret relevant business and resource information to support decision-making processes with experience in risk assessment and/or Trust & Safety processes
- Track record of delivering results; superior attention to detail and ability to successfully manage multiple competing priorities while maintaining a view of the big picture
- Experience using project-related tools (Jira, Smartsheets, Excel)
- Knowledge of Trust & Safety preferred
- 5+ years of relevant experience in program management, risk management, and or Trust & Safety
- Relocation Statement:
- This position is n
What the job involves
- We are looking for a Senior Manager to build out our Risk Management function within the Strategy & Ops team of Trust & Safety
- This leader will be responsible for overseeing the evaluation, monitoring, and mitigation of Trust-related risks when new products and features are being developed
- This role will be a sole contributor while assessing the business needs to potentially grow the function
- The leader will be instrumental in shaping how we manage risk across our platform, ensuring the high standards of safety, security, and trust
- You will partner with stakeholders to ensure that the teams will operationalize processes
- Establish new Trust & Safety Risk Mitigation function: develop, build, and lead new risk management frameworks and initiatives across Trust & Safety as well as with our Product partners
- Create ways to both proactively and reactively asses risks
- Design and manage a scalable intake process for identifying and addressing potential trust and safety risks associated with new product launches/features. Collaborate across departments to ensure proper review and holistic approach
- Partner closely with engineering, product, and operations teams to integrate Trust & Safety assessment into the product development lifecycle. Ensure the new features, products, and platform changes are reviewed, trust-approved, and operationalized before launch
- Determine headcount recommendations and hiring needs for the risk management function
- Create process documentation
- Collaborate and communicate effectively with internal stakeholders, such as product, engineering, vendor management, legal, operations, finance and other teams on risk planning
- Investigate results that do not align with expectations and share insights on appropriate corrective action that will strengthen business performance
- Prepare and lead instructional and educational presentations
- Drive improved process management and decision-making processes over time
Our take
Inspiration and ideas can pop into your head at any time, and with the growth of social media and networking, sharing these interests and gaining exposure has never been easier. Pinterest exists to display these moments visually, as a kind of digital pinboard allowing users to save and share digital images which have inspired them.
Pinterest's emphasis on visual discovery has differentiated it from competitors and created a more positive and fulfilling experience for its users. Pinterest in many ways provides a respite from the ceaseless negativity that plagues social media such as Facebook and Twitter, and this is perhaps responsible for its userbase expanding to 450 million users in 2022, driven by uptake mostly outside of North America.
Pinterest has not been immune to woes affecting the global tech sector and made about 5% of its workforce redundant at the end of 2022 and the start of 2023. Having restructured to face a challenging climate, it is well-positioned to resume its growth, which has increased consistently year on year. Its immediate goals are to continue to grow its user base and expand the uptake of its short video product, which it aims to monetize.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Ben Silbermann
(CEO)Worked as a Product Specialist at Google for 2 years before leaving to work on his own apps, which led to founding Pinterest
People progressing
Joined as Marketing Lead, promoted to Head of Growth Ops for English-speaking markets after 3 years. They've have since been promoted to Global Head of Editorial, a position they started in 2022.
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