Lead Product Researcher, AffiniPay
$150-165k
Offers end-of-year bonuses and equity options
Essential tools for professionals
Job no longer available
Essential tools for professionals
501-1000 employees
Job no longer available
$150-165k
Offers end-of-year bonuses and equity options
501-1000 employees
Company mission
To empower people to pursue their passion.
Role
Who you are
- 6+ years industry experience, where you utilized both qualitative and quantitative research methodologies
- Experience in user-centered design principles and practices
- Demonstrated track record of leading research projects with a focus on connecting your work to the broader business strategy and making progress against key outcomes
- Ability to leverage strong storytelling and presentation skills to create artifacts and share research findings in ways that are tailored to and motivate cross-functional stakeholders
- Understanding of general user behavior and needs, and are comfortable interacting regularly with users virtually and in-person to glean understanding of our product and industry
- 1-3 years of experience in leading a small team of direct reports
What the job involves
- As a Distinguished, User Experience (UX) Lead Researcher, you will oversee and guide the entire user experience research process within our organization, including strategy development, research methodologies, data analysis, and the communication of insights to cross-functional teams so that user needs are prioritized and integrated into product design decisions
- You will bring your expertise in mixed method experience research to ensure that our product solutions meet our current and prospective customers’ expectations
- In this role, you will help to define best practices, apply qualitative and quantitative skill sets to your own projects, and manage one researcher
- Inspire and guide a small team to build exceptional, easy-to-use products
- Leverage your design and research expertise and your strong cross-functional relationships to lead projects in key strategic areas impacting AffiniPay’s long-term success
- Develop and maintain research methodologies and best practices within the team
- Lead research across internal and external facing product experiences
- Conduct qualitative and quantitative studies on your own focus areas, while also teaching best practice areas to other researchers
- Lead one UX researcher, providing guidance, coaching, and performance feedback
- Collaborate closely with product managers, designers, data analysts, and leaders to identify possible research goals and timelines
- Create compelling presentations and reports to communicate learnings across the entire company, including to senior leadership
- Keep abreast of emerging UX research methodologies, tools, and industry trends, and help keep the product organization informed of new developments
- Evaluate and refine research processes to maintain quality & effectiveness
Our take
Many professionals find their time taken up by administrative tasks and operational processes, leaving them fewer hours to focus on the work they love. AffiniPay supplies finance, payments and management software to make these processes swifter and easier, saving users precious time.
The company has a wide range of products including payments and reporting for accountants, legal case management software, and operations assistance for nonprofits. This broad scope allows AffiniPay to serve upwards of 150,000 professionals across legal, accounting, construction, design and association.
Recently, the company secured a significant investment from Genstar Capital that will fuel its next chapter of growth. This includes investing in innovation and the further extension of its suite of solutions.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Robust 401(k) plan
- Bonus programs based on performance and tenure
- Fantastic amount of swag and food
- Happy hours, quarterly events, as well as virtual and in-person team building
- Continuing career development and education programs
- Award program with the chance to go on once-in-a-lifetime annual incentive trips
- Frequent company-wide volunteering events to give back to our communities
- Annual charity contribution matching program for the organization of your choice
- Opportunity to share in the success of the company through our employee option program
Company HQ
Davenport Ranch West, Austin, TX
Leadership
Dru Armstrong
(CEO, not founder)Advisor for Women@Austin and Board Member at YPO. Former CEO of Grace Hill, and co-founded and was CEO at Lily Pod.
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