Product Manager, UnderwriteMe
Text Mining
1+ day a week in office
Building software products for the life insurance market
Open for applications
Building software products for the life insurance market
101-200 employees
Open for applications
1+ day a week in office
101-200 employees
Company mission
Using tech to ensure everyone who wants life insurance can access it.
Role
Who you are
- Bachelor's degree in Computer Science, or related field; MBA or equivalent experience preferred
- Proven experience (5+ years) in product management, preferably in a SaaS environment or a fast-moving scale up
- Proven experience as Product Manager for an AI product
- Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions
- Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams
- Experience with Agile methodologies and product management tools
- Familiarity with UX/UI design principles and best practices
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
- Entrepreneurial, curious, resilient mindset
What the job involves
- We are seeking a dynamic and innovative Product Manager to join our team and drive the evolution of our Text Mining product
- Text Mining is an AI/NLP product for automating the underwriting of medical documents
- The Product Manager will play a crucial role in defining the product strategy for a new product and collaborating with cross-functional teams including engineering, data science, design, sales, engineering, marketing, and support to streamline business operations, identify growth opportunities, and enhance the overall user experience
- The successful candidate will be responsible for conducting customer interviews, analysing data, and working closely with analytics teams to derive actionable insights that will inform product development and strategic decision-making
- Collaborate with cross-functional teams to define and prioritize product roadmap initiatives in alignment with business goals and customer needs
- Conduct thorough market research and analysis to identify emerging trends, competitive landscape, and growth opportunities, and develop product strategy
- Lead customer interviews and gather feedback to understand pain points, preferences, and unmet needs
- Utilize data analytics tools to analyse user behaviour, platform performance, and key metrics to identify areas for improvement and optimization
- Work closely with engineering and data science teams to translate product requirements into actionable development tasks and ensure timely delivery of features and enhancements
- Drive the design and implementation of user-centric UI/UX improvements to enhance overall platform usability and customer satisfaction
- Collaborate with marketing teams to develop go-to-market strategies, positioning, and messaging for new features and product launches
- Monitor and evaluate product performance post-launch, gather feedback, and iterate on features to continuously improve product quality and user experience
Salary benchmarks
Our take
UnderwriteMe was founded in 2012 to shake up the UK insurance sector. At the time, life insurance underwriting was an inefficient process typified by a fractured market, slow processes, and non-standardised evidence. UnderwriteMe released its Underwriting Engine which untangled and greatly accelerated the process, allowing it to grow to become the leading provider of insurance tech products across Europe, Asia, and North America.
As a tech-first company, UnderwriteMe has continued to develop its product, innovating to remain at the forefront of the insurance tech sector. It has moved into AI, with its Text Mining Lab that uses natural language processing to read unstructured medical reports and automatically convert them into usable data. It has also formed major strategic partnerships to improve the product, one example being with United Healthcare Group, allowing medical screening requests to be sent electronically. This further shortens the underwriting decision-making process for users of the platform.
Its focus on innovation and strategic partnerships has yielded success, generating significant buzz in the insurance sector and more than 50% year-on-year growth. Moving ahead it will continue to develop its product, doubling down on AI-augmented decision-making tools to further increase the efficiency of the underwriting process.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Career progression
"Still being fairly small (150 people) and scaling means people can make an impact and be involved in projects, uncover new opportunities and..."
Company benefits
- Life Assurance - The Company provides a lump sum benefit payment, 9x salary
- Group Income Protection - The aim is to provide an income to employees if they are unable to work long-term, as a result of an illness or injury. 75% of basic salary
- Private Medical Insurance - Provided for all employees via Bupa Healthcare
- Stakeholder Pension Scheme - Up to 15%. The Company offers a group stakeholder pension to aid employees in planning for their future
- Money towards remote setup - £350 for you to be set up and comfortable working remotely
- Employee Assistance Programme - Providing employees with third-party advice on a variety of topics including mental health
- Subsidised Gym Membership - The company subsidises memberships to any gym of employees' choice
- Enhanced Maternity and Paternity scheme
- Bonus Scheme - based on individual and company performance
- 30 days a year working remotely - The opportunity to work abroad or from your home country (for those who may have moved country). This can be broken up through the year
- 24/7 GP Consultation - Through the Employee Assistance Programme, WeCare, employees and their families have access to a UK-based GP anytime it's needed
- Cycle 2 Work Scheme - Enables employees to purchase cycling equipment tax-free by paying for it in installments through salary sacrifice deductions
- 25 days holiday plus company closure for wellbeing days (4x extra days off in 2023)
Company values
- Ethical & Trustworthy: We always do the right thing, even if it’s hard – by our people, our clients and our community
- Brave: We start with the problem, not the solution – we experiment and innovate. We seek and welcome feedback – it’s how we grow
- Resilient: Wellbeing comes first – we look out for and after each other. We fail together, we learn together, we succeed together
- Accountable: We focus on impact over activity. We measure what matters – we measure the right thing, not everything
- Inclusive & Collaborative: We help each other solve problems – good ideas can come from anyone and anywhere. Everyone can be themselves and is valued here
Company HQ
St Katharine's & Wapping, London, UK
Articles
Leadership
James Tait
(CEO, not founder)Was a Non-Executive Director at UnderwriteMe before stepping up to the CEO position in 2020. Before that was Head of Protection, Europe for UnderwriteMe's parent company, Pacific Life Re.
Diversity, Equity & Inclusion at UnderwriteMe
Nana (Gyasi)
- Fostering cultural awareness in our organisation
- Enhancing the diversity within our Underwrite Me team
- Reviving our learning curriculum to enhance DE&I knowledge
- Building on our existing affinity groups and DE&I initiatives
- Optimising our hiring practices and removing bias
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