Business Analytics Manager, WHOOP
Global Operations & Logistics
Wearable health and fitness devices
Be an early applicant
Wearable health and fitness devices
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To unlock human performance by helping people find their inner potential.
Role
Who you are
- This role is ideal for someone fluent in data and obsessed with uncovering operational inefficiencies that impact financial performance and the member experience
- 6+ years of experience in analytics, operations, supply chain, fulfillment, or logistics in a consumer business (eCommerce, hardware, CPG, or retail preferred)
- A self-serve player-coach; able to take broad business questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations
- Strong business judgment and ability to connect operational data to cost, experience, and strategic priorities
- Clear, concise communicator with a bias for action
- Demonstrated success in influencing senior stakeholders on strategic direction based on data-driven insights
- Proficiency in SQL; experience with dbt, Snowflake, or similar ELT/data warehouse platforms
- Experience leading and developing a team, including driving large projects and mentoring junior analysts
What the job involves
- We are hiring Manager, Global Operations to partner with our Operations Group (Supply Chain, Logistics, Fulfillment, Business Systems, Membership Services and Quality) teams to create visibility, drive accountability, and unlock insights that enable better service, lower cost, and faster decision-making
- You will be empowered to shape our data infrastructure, define performance metrics, and drive change across a global ecosystem of vendors and partners
- You'll develop and maintain reporting that monitors fulfillment, logistics, and vendor SLAs across DTC, wholesale, and international operations
- Generate and drive the strategic analytic roadmap to identify exceptions and inefficiencies across the order lifecycle—shipping delays, stockouts, inventory inaccuracies—and translate them into actionable insights
- Own core operational metrics, ensuring clarity, alignment, and regular review across stakeholders
- Partner with Operations, Membership Services, and Finance to improve accuracy, vendor accountability, and overall member experience
- Collaborate with Data Engineering to improve pipeline reliability and data access across key operational systems
- Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines.
By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data.
WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into their app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Aug 2021
$200m
SERIES F
Oct 2020
$100m
SERIES E
Total funding: $404.8m
Company benefits
- TAKE TIME OFF: Our PTO plan encourages members to take time off in order to come back refreshed.
- LIVE A HEALTHY LIFESTYLE: Our benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.
- FEEL INVESTED: 401k and stock options to share in the future of WHOOP.
- EAT WELL: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.
- KNOW THE PRODUCT: We offer you a WHOOP strap and membership at no cost.
- BE ACTIVE: Take advantage of our office gym and on-site showers, as well as a $500yearly wellness perk for fitness classes and memberships.
- BE PRESENT: Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- LOVE WHERE YOU WORK: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!
- WORK HARD, PLAY HARDER: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!
Company HQ
West Fens, Boston, MA
Leadership
Will Ahmed
(CEO)Studied at Harvard. Worked as a Summer Analyst at Allen & Company and at Lindsay Goldberg. Founded Whoop in their final year.
Salary benchmarks
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