Senior Associate of Business Operations & Strategy, Instacart
Product Analytics
$139-186k
Salary dependent on location. + Eligible for a new hire equity grant as well as annual refresh grants
Online grocery marketplace & grocery tech platform
Open for applications
Online grocery marketplace & grocery tech platform
1001+ employees
Open for applications
$139-186k
Salary dependent on location. + Eligible for a new hire equity grant as well as annual refresh grants
1001+ employees
Company mission
To create a world where everyone has access to the food they love and have more time to enjoy it together.
Role
Who you are
- We’re looking for a self-driven, strategic thinker who can hit the ground running to ultimately influence decision-making across the entire organization
- 6+ years of experience utilizing data to inform strategic decisions
- Comfort working in dynamic and ambiguous environments
- Strong proficiency in SQL
- Proven ability to synthesize data into compelling narratives
- Experience managing and prioritizing work across multiple teams
Desirable
- Experience with and passion for working in ambiguous, unpredictable, 0-1 environments
- Experience communicating and engaging with Senior leadership and executive teams
What the job involves
- This is a general posting for multiple Product Analytics roles open across our 4-sided marketplace
- You’ll get the chance to learn about the different problems the Product Analytics team solves as you go through the process
- The Product Analytics team helps the business set direction, surface opportunities for growth & efficiency, and solve the company’s toughest cross-functional problems
- This is a rare opportunity to impact a high-growth company that’s already changing the way people feed their households
- As a member of the Product Analytics team, you will provide essential support for strategic and product decision-making
- Our team excels in using data-driven insights and developing frameworks to address complex challenges within the marketplace
- You will gain high visibility into Instacart’s Product, Operations, Finance, Advertising, Engineering, Business Development and Data Science teams
- We provide data-driven insights and strategic recommendations around Instacart’s Carrot Ads business, including both ads on retailer O&O eCommerce and Caper carts
- The role will entail working with data to build product understanding, discover new opportunities, and measure success
- This is a newer area of focus for the ads team, so there is a lot of opportunity to drive impact as the business rapidly scales
- Helping to prioritize and define the roadmap for the team's direction
- Creating robust analytical frameworks to refine decision-making across various initiatives
- Assisting in the sizing and scoping of potential problems and opportunities within our systems
- Translating complex datasets into understandable narratives and actionable recommendations
- Proactively identifying areas for significant impact, growth, and investment
- Engage with senior leadership and executive team on a regular basis
Our take
Instacart is an online grocery marketplace that operates a pick-up and delivery system in the US and Canada. Unlike standard grocery shopping, Instacart sends a “personal shopper” to your local store to buy your products, who then delivers them straight to your door on the same day via their own car. The company also supplies the Instacart Platform, with services for stores encompassing eCommerce, fulfilment, in-store, ads, and insights.
The increased modernization of society has meant more than ever that consumers are looking to buy their groceries online, making space for apps like Instacart to become daily life staples for years to come. Although the company must compete with other grocery store delivery services, such as Walmart’s own, it has expanded to cover large percentages of US and Canadian households, and is now aligned with over 900 retail banners across more than 75,000 locations.
Instacart's software offerings signify the company's focus on tech, designed to move it away from its dependence on the gig economy. To this end, the company has acquired FoodStorm, an order management system that powers end-to-end order-ahead and catering, integrating its technology into its enterprise suite. Despite an IPO in September 2023, market downturns have necessitated a 7% workforce cut in 2024, focused on middle management and creating a flatter organisational structure. With a new streamlined workforce, here's to hoping Instacart can maintain its momentum.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Nov 2021
$232m
LATE VC
Mar 2021
$265m
LATE VC
Total funding: $2.9bn
Company benefits
- Wellness Tailored to You: Medical, dental, vision, retirement, life & disability coverage right alongside physical & mental wellness programs, memberships and stipends to keep you and your family feeling your best.
- Family Building Benefits: No matter where you are in your family journey, we support you. Our plans cover modern family planning for all. We offer leave for all parents, flexible working schedules and an active Parents@ community.
- Work From Home Stipend: We help outfit your WFH setup and offer reimbursements so you can be your most productive while at home.
- Flexible Time Off: We all recharge differently. Take the time you need with our flexible time off policy and company-wide Self-Checkouts where we encourage everyone to sign off.
- Learning & Development: Whether you're just starting your career or leading teams, we provide customized L&D programs to help you grow and an annual allowance to pursue your development.
- Future Planning: We have you covered as you plan for your future. 401(k) matching in the US and RRSP in Canada, student loan assistance through Peanut Butter, free Rocket Lawyer membership, SoFi & First Republic financial planning and more.
- Four Year Fill-Up: We encourage our tenured employees to take longer breaks and truly unplug by doing something they love – typically four consecutive weeks around the four year mark.
- Community Connection: Support the communities you care about with volunteer weeks and get involved with our social impact program, Instacart Serves.
- Instacart Express Membership: We help keep your fridge stocked. Unlock grocery discounts with our Instacart Beta app while testing our latest features.
Company HQ
The East Cut, San Francisco, CA
Leadership
Apoorva Mehta
(Co-Founder & Chairman)Studied Electrical Engineering at University of Waterloo. Worked in Fulfillment Optimisation SDE at Amazon.com before going on to co-found Instacart.
Brandon Leonardo
(Co-Founder)Interned at Cisco Systems as an IT Engineer. Later became a Senior Web Developer at Webs and then a Venture Hacker at Angel List.
Share this job
View 55 more jobs at Instacart