Head of Product, Wayfair

Data & ML Platforms

Salary not provided
AWS
GCP
Azure
Senior and Expert level
Toronto
Wayfair

A global online homeware marketplace

Open for applications

Wayfair

A global online homeware marketplace

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Open for applications

Salary not provided
AWS
GCP
Azure
Senior and Expert level
Toronto

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Company mission

To help everyone, anywhere create their feeling of home.

Role

Who you are

  • We’re looking for someone who not only enjoys creating a bold vision, but also executing on their ideas through fruition on a global scale
  • The ideal candidate will have a strong background in product management, a deep understanding of data technologies, and a proven track record of leading and developing high-performing teams
  • 5+ years of experience in product management, with at least 3 years in a leadership role overseeing data platforms or similar technologies
  • 5+ years of product experience in developing data-driven products that are cloud native
  • Strong understanding of data movement technologies (batch and real-time), Data Lakes, analytical data systems, and ML development and analytics tools, such as for data exploration and BI dashboards
  • Strong written and verbal communication and a demonstrated ability to explain technical concepts to non-technical audiences
  • Proven experience in leading and collaborating with senior stakeholders along with a multi-quarter roadmap with iterative value delivery
  • Demonstrable ability to be technically hands-on, up to architecting high-level system plans (no coding)
  • Understanding of big data technologies, data lakes, streaming / real-time data solutions
  • Understanding of Data & ML Infrastructure tooling/solutions and scaling on public cloud platforms (AWS, GCP, Azure)
  • Ability to structure problems, develop clear hypotheses, and prioritize work against the largest impact initiatives
  • Experience working with multiple engineering teams, running their sprints, stand-ups, and backlog management
  • Cultivate senior presence and be the leader of your portfolio of products

What the job involves

  • We are looking for a seasoned Product leader to join our Platforms Product team to lead a team of Product Managers working on multiple facets of our Data Platforms, including real-time, batch, analytics, and also Generative AI capabilities
  • These platforms are leveraged by nearly all our employees for operational and analytical purposes, or for powering our ML applications
  • In this role, you will own a range of products that will offer cloud native Data & ML capabilities to our Engineers, Analysts, and Data Scientists developing customer and supplier-focused platforms
  • Your goal will be to empower any team across the company with self-service software (with data or ML needs) to deploy, manage, and integrate their applications utilizing our data platforms
  • This person will act with a high degree of freedom and ownership, setting platform vision, forming strong relationships with senior cross-functional partners (both technical and non-technical), aligning on a shared vision for success, and delivering results that create meaningful business impact
  • This Product leader will serve as the subject matter expert, drive adoption for new use cases, and continually improve our platform capabilities
  • Product Leadership: Develop and drive the overall strategy for our Data Platforms, ensuring alignment with platforms strategy, along with delivering value for your users with in market usable solutions
  • Data Platforms: Oversee the lifecycle of data platform products, including Data Movement technologies (batch and real-time), Data Lakes, Data production and consumption patterns, quality management, enabling users to self-service these capabilities on our Google Cloud environment
  • BI and Analytics Strategy: Own the strategy and product development for Business Intelligence (BI) tooling and analytics, ensuring robust and scalable solutions for data analysis and visualization
  • Team Management: Lead, mentor, and manage a team of Product Managers, creating an integrated strategy across your products, fostering a culture of collaboration, measurement and creating space to learn and improve
  • Stakeholder Collaboration: Work closely with cross-functional teams, including Engineering, Data Science, Analytics, and other key stakeholders to ensure our data platforms meet their needs and drive business value
  • Market Analysis: Stay abreast of industry trends and competitive landscape to inform product decisions and identify opportunities for innovation and improvement
  • Product Metrics: Define and track key performance indicators (KPIs) to measure the success of data platform products and drive continuous improvement
  • Driving adoption and value realization: Market your product internally to various departments to ensure all available users know about your product and how they could value from it
  • Communication: Articulate product vision, strategy, and roadmap to internal and external stakeholders, ensuring transparency and alignment across the organization
  • Maintain a product vision and roadmap, keeping stakeholders and constituents up to date on the top level goals and timelines

Our take

Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.

Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.

With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Some candidates hear
back within 2 weeks

-14% employee growth in 12 months

Company

Company values

  • Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
  • Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
  • Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
  • Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
  • Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
  • Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
  • Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
  • Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
  • Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.

Company HQ

Prudential / St. Botolph, Boston, MA

Leadership

Niraj Shah

(Co-Founder & CEO)

Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.

Steven Conine

(Co-Founder)

Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.

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