Sales Enablement Specialist, Docker

• 2+ years of experience in sales enablement, sales operations, learning & development, or a related role, ideally in SaaS
• Hands-on experience administering an LMS or sales enablement platform (Mindtickle strongly preferred)
• Experience supporting or running onboarding programs for a sales or GTM team, including live facilitation
• Experience building or interpreting reporting on enablement participation, completion, and program effectiveness
• Familiarity with conversation intelligence platforms such as Gong (or similar), and using call data to surface coaching and enablement insights
• Strong organizational and project management skills — you can juggle multiple programs and deadlines
• Comfortable creating content, including documents, guides, and presentations
• Excellent communication skills and a service-minded, “how can I help” approach to the field
• Ability to work cross-functionally with Marketing, Product, and Sales leadership

Desirable

• Docker is looking for a Sales Enablement Specialist to support the day-to-day enablement needs of our Go-To-Market (GTM) organization
• Reporting to the Head of Sales Enablement, you will manage core enablement systems, run role-specific new hire onboarding, organize and execute trainings, build the reporting that shows how enablement is landing with the field, and help keep the enablement team operating smoothly
• This is a great role for an enablement practitioner who enjoys variety — one day you’re pulling a Gong and Mindtickle report — translating data to strategic action, the next you’re running a live onboarding session with new hires, and the next you’re partnering with Marketing on a launch
• If you’re organized, resourceful, and energized by helping the sales team succeed, this role is for you
• Own day-to-day administration of Mindtickle and other enablement systems: content, users, assignments, and reporting
• Keep enablement systems organized, up to date, and easy for the field to navigate
• Troubleshoot access and content issues, and act as the go-to point of contact for tool support
• Build and run role-specific onboarding programs for new Sales and GTM hires, from curriculum design through live facilitation
• Meet regularly with new hires throughout ramp to check progress, answer questions, and be their go-to guide through onboarding
• Directly train new hires on core systems and processes (e.g., Salesforce, Mindtickle, Gong, and sales workflows) as part of onboarding
• Arrange and coordinate subject matter experts from Sales, Product, and other teams to support onboarding training and education needs
• Maintain onboarding curricula and materials, updating them as products, tools, and processes evolve
• Track new hire progress and readiness, flagging gaps to managers and enablement leadership
• Build, monitor, and maintain reporting on enablement program participation, completion, and effectiveness across Mindtickle and other systems
• Partner with Sales leadership to translate Gong call analytics and other field data into actionable insights on rep performance, messaging adoption, and skill gaps
• Use enablement and conversation intelligence data to identify where the GTM team needs more support, and recommend enablement programs to close the gaps
• Present reporting and insights to enablement and Sales leadership to inform program priorities
• Organize and execute ongoing sales enablement trainings, workshops, and certifications for the field
• Handle logistics for enablement programs: scheduling, communications, materials, and follow-up
• Create sales enablement content as needed — quick-reference guides, updates, and job aids
• Work cross-functionally with Marketing, Product, and other stakeholders to support enablement needs
• Support the operational backbone of the Enablement team: calendars, budgets, and program tracking
• Gather feedback data to help the team continuously improve program
• ---What to Expect---
• ---First 30 Days — Learn & Listen
• Ramp on Docker’s products, GTM motion, and current enablement programs and systems
• Shadow onboarding sessions and get hands-on in Mindtickle and Gong
• Build relationships across Sales, Marketing, Product, and the Enablement team
• ---First 90 Days — Take Ownership
• Own day-to-day Mindtickle administration and at least one full onboarding cohort, including live sessions and 1:1s with new hires
• Stand up an initial enablement reporting view covering participation, completion, and Gong-based insights
• Independently execute a training or certification program for the field
• ---First Year — Drive Impact
• Be the trusted owner of enablement systems, onboarding, and reporting, with new hires ramping faster and leadership relying on your insights
• Run trainings and programs independently and be seen as a dependable Enablement partner
• Use enablement and Gong data to proactively recommend where the GTM team needs more support