Client Business Lead, Whalar
$180-225k
More information about location
3 days a week in office
Creator talent & brand partnerships agency
Be an early applicant
Creator talent & brand partnerships agency
201-500 employees
Be an early applicant
$180-225k
More information about location
3 days a week in office
201-500 employees
Company mission
To harness the power of the creator community by encouraging positive social change through strategic partnerships with world-class creators, brands, and leading social platforms.
Role
Who you are
- 10+ years agency or platform experience with a focus on business development
- Strong experience in creative advertising partnerships at a senior level, including leading contractual negotiations. Experience at an Influencer, Social, PR or Creative agency or Platform is preferred
- A strategic thinker who is able to see the big picture and use data effectively to drive decision making
- An appreciation of creativity and culture with a deep understanding of the importance of creator marketing within the broader marketing ecosystem with the ability to discuss with senior marketers
- Excellent communicator and active listener. A natural storyteller who is able to build trust and rapport with stakeholders at all levels
- Demonstrable team management/leadership experience
- High EQ with a Growth mind-set - we are a business growing at pace and adaptability to respond to changing market conditions and business needs is a must
What the job involves
- The Client Business Lead is responsible for the overall health of their team with a focus on managing and growing relationships with their select clients
- As a key leader in the business, this individual will work closely alongside their Client Services Directors, and Strategy and Measurement leads, ensuring that client business objectives are met, with premium client service, thoughtful and innovative strategies and actionable reporting and insights
- Key Clients include: HP, Nestle Health Science and Anthropic
- Act as the most senior point of contact for assigned clients (and key Whalar leadership stakeholders), building strong, long-term relationships and acting as a trusted advisor
- Work closely with clients to understand their goals, challenges, and opportunities -- to grow accounts and secure new business, driving revenue growth
- At a high-level, oversee the execution of campaigns, ensuring high-quality deliverables that meet or exceed client expectations
- Be a consultative, creator economy expert, guiding, recommending and developing solutions for key clients
- Oversee the entire client team, while managing the career pathing and reviews for all direct reports
- Be responsible for overall team sentiment, resourcing, capacity/workload
- Liaise with supporting departments (Business Affairs, Marketing, HR) and 3rd party partners as needed
- Act as escalation point for any creator negotiations or creator/agent challenges
- Ensure we deliver actionable insights to clients for continuous improvement
- Responsible for margin management, and work alongside select team members for scope development
- Accountable for all client paperwork, SOW and POs
- Where necessary, lead pre-sale/pitches/ proposals
Application process
- Start Date: ASAP
Our take
The creator economy is worth billions, but in many ways it is still in its infancy. There are few clear paths to connect brands, content creators, and social platforms in a holistic way. Whalar, however, is challenging this notion by directly managing creator talent and brand partnerships.
Whalar delivers complimentary services encompassing talent management and brand partnerships, as well as proprietary technology platforms to power campaigns at scale. Though founded as a simple influencer marketing agency, the company has been astute in its hiring to build up its expertise, bringing on board executives with experience across the social media, consumer goods and advertising industries.
The company’s client list tells its own story – with notable names including Google, TikTok, McDonalds and Spotify. Operating in such lucrative circles has allowed Whalar to expand internationally. The company has also begun bolstering its standing through the acquisitions of C Talent (a consultancy that represents high-profile Deaf and Disabled talent), and creator management company Sixteenth.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2017
$3m
SEED
Mar 2016
$0.6m
SEED
Total funding: $3.6m
Company benefits
- Remote/flexible work with offices in NY, London, LA and Malaga
- 25 working days of paid vacation each year, with office closure between Christmas and New Year's Day
- Up to four months of fully paid parental leave
- Charity volunteer days
- Home office stipend
- Professional development stipend
- Company-wide yearly bonus
- Private medical insurance
- Health cash plan
- Private pension scheme
- Monthly phone/internet reimbursement
- Calm App subscription (Add up to 4 dependents)
- Fwrd personal development App subscription
Company HQ
Fulton Ferry District, NY
Articles
Leadership
James Street
(Co-founder)Co-CEO at Whalar Group and Member of the Advisory Board at Cerqular. Co-founded and is still active at clothing brand Old Harry, and wristwatch brand Shore Projects.
Neil Waller
(Co-founder)AAF Hall of Achievement Inductee. Also co-founded Shore Projects and Old Harry. Is a founding investor in a number of startups including EnviroBuild, Project Blu and Gratsy.
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