Client Services Associate, proSapient
French Speaking
£30k
+ Uncapped commission scheme
2-3 days a week in office
Primary research platform
Open for applications
Primary research platform
201-500 employees
Open for applications
£30k
+ Uncapped commission scheme
2-3 days a week in office
201-500 employees
Company mission
To support people in the discovery of knowledge so that they make great decisions and succeed in their goals.
Role
Who you are
- Our clients have high expectations, so if you excel in a fast-paced target-driven environment, proSapient could be the ideal place for you
- The drive to meet and exceed personal targets. Comfortable working in a fast-paced environment and
- Taking ownership of your own success
- A client-focused mindset, committed to surpassing client expectations and delivering true value through
- Speed, quality and excellent service
- Excellent communication skills with fluency in English at C1 level (the ability to speak other languages is a plus)
- A curious nature, enjoying the opportunity to learn about various industries and develop new skills
- Enjoy working in a team and collaborating with others to achieve success.
- MUST speak French & English
What the job involves
- As an Associate, your primary responsibility is to rapidly connect our clients (Private Equity & Consultancy firms) with top industry experts from around the globe
- After an intensive training period, you'll be honing and applying a variety of skills, including communication, sales, project management, and negotiation
- You won't find a typical 9-to-5 here – we work with some of the world’s most respected investment and professional services firms, and sometimes the role will require going the extra mile and putting in extra hours. However, the rewards, uncapped commission and growth opportunities make it all worth it!
- Understand Client Briefs: Receive and understand various client briefs, conducting initial research into new industries, companies and business topics to ensure a good base level of understanding of your client’s needs. Your business and commercial understanding will grow exponentially
- Expert Sourcing: Having understood the client brief, a large part of your day will be spent sourcing experts on a global scale by:
- 1) Utilising our AI-driven Platform as a key source to find potential matches from within our existing network and
- 2) Utilising professional networking sites and other online resources to source new experts to join our network
- Expert Communication: Employing a mix (Calls, Emails, Messaging, etc...) of outbound methods to reach experts, you’ll then engage with and vet to evaluate their suitability for the brief. These interactions are fantastic opportunities to learn more about an industry, build your professional network and hone your negotiation skills
- Project Management: Work closely with your team to meet project deadlines and exceed clients’ expectations
Application process
- Stage 1: Pre-Screen Interview
- First you will meet with a member of the Talent Team to discuss the role in more depth and covering your understanding of proSapient, our industry, our clients and the key skills needed within the role
- Stage 2: Live Case Study Interview
- At second stage you will meet with a Senior Associate and Team Lead within the Client Services team, where you will take part in a Case Study and the team will get to know more about your experience
- Stage 3: Final Stage Interview
- Final Stage you will meet with one of our Associate Directors at proSapient where you will discuss in further detail how you are feeling about the role and your fit to the position
Salary benchmarks
Our take
ProSapient is a primary research platform that provides investors and consultants with a software product that helps them gather the data they need for work.
ProSapient uses technology to connect clients' research projects with experts across the globe (via phone calls, meetings, and surveys) on its platform. The company has over 100 clients across Europe and the USA and records rapid growth - its revenue has increased by over 100% year on year.
The company has recently raised $10M, which will be invested in client acquisition and international expansion. This is part of its goal to become the leading primary research platform for the private equity and consulting sectors.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Most candidates hear
back within 2 weeks
47% female employees
-6% employee growth in 12 months
Company
Employee endorsements
Career progression
"We don't promote people on time spent at the company or in a certain position, we promote on personal merit and in recognition of great work that..."
Funding (last 2 of 4 rounds)
Jan 2021
$10m
SERIES A
Nov 2019
$2.6m
SEED
Total funding: $18m
Company benefits
- Tech Scheme- Purchase personal technology with a monthly pay back plan from your pre-tax base salary
- Tenure Gifts- Vouchers, extra holiday and sabbaticals for each year of employment
- Enhanced Maternity & Paternity pay
- Employee Assistance Programme- Access to a health and wellbeing service that offers personalised advice and support from specialist teams, such as mental health, financial support and legal experts. You will also have access to GPs 24/7 online or by phone
- Annual Leave- 25 days PA + bank holidays
- MyMindPal App- Online support for mental fitness
Company values
- Respect- We respect each other and draw strength from our differences
- Collaboration- We support our teammates and help others reach their goals
- Accountability- We take responsibility for our learning and development and actively support others
- Communication- We are open and honest while always remaining respectful and polite
- Innovation- We balance risk & reward, urgency and thoughtfulness to achieve real commercial value
Company HQ
Holborn, London, UK
Articles
Leadership
Margo Polishchuk
(Chief Commercial Officer)Previously worked for 2 years at Coleman Research, holding various positions such as Junior Research Analyst, Research Associate EMEA and Account Manager EMEA.
People progressing
In less than four years, Oliver has worked his way to Associate Director at proSapient.
Sophie joined as a Talent Acquisition Manager and has since been promoted twice to Global Talent Director.
Diversity, Equity & Inclusion at proSapient
Sophie (Roulston)
- Diversity and inclusion are more than just words. At proSapient, we celebrate, support, and champion diversity and inclusion in all areas. We would love to tell you more about our commitment to Diversity, Equity & Inclusion- take a look at our DE&I Notion page to find out more! ↓ https://www.notion.so/prosapient/Diversity-Equity-Inclusion-a91dba193e954444b52607ccfda1a4e4
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