Staff Product Manager, Owner.com
Consumer Experience
$220-260k
Plus a generous pre-IPO equity package
All-in-one digital presence for restaurants.
Be an early applicant
All-in-one digital presence for restaurants.
101-200 employees
Be an early applicant
$220-260k
Plus a generous pre-IPO equity package
101-200 employees
Company mission
To give independent restaurants the infrastructure tools they need to compete with larger corporations.
Role
Who you are
- We’re looking for a guest-facing product manager obsessed with quality, design and craft
- Your north star is delivering effortless, elegant guest experiences that help all of our restaurants drive revenue
- A passion for helping small business owners thrive - and a belief that great software experiences can be life-changing
- 8+ years of experience in product management
- Experience shipping world class consumer software
- Proven ability to prioritize roadmaps with cross-functional input, balancing product craft, business needs, and technical constraints
- Strong partnership experience with design and engineering teams, delivering polished and high-quality product releases
- An incredibly high bar for usability, polish, and intuitive design
- Comfort using quantitative and qualitative data to make decisions, paired with a strong product intuition
- Excellent written communication - ability to create clear specs and artifacts that inspire and align teams
What the job involves
- You’ll work closely with exceptional engineering and design teams to craft software that is as intuitive, delightful, and trusted as the best consumer apps in the world
- Obsess over every pixel of the guest experience
- Partner deeply with Design and Engineering to build polished, intuitive interfaces
- Create customer-driven roadmaps grounded in detailed customer journeys and emotional touch-points
- Elevate usability, accessibility, and product delight across every interaction
- Deeply understand our customer personas and tailor experiences to their needs
- Help Owner.com become the most loved brand in restaurant software
Our take
The Pandemic caused a major upheaval in the US restaurant industry. Smaller operations struggled to stay afloat amidst brick-and-mortar closures, and as the demand for home delivery soared their margins were tightened further by hefty third-party delivery app charges. Add to that the fact that consumers become customers of the delivery app, not the restaurant itself, and it’s a development that has spelt real trouble for independent locales. Owner has set out to level the playing field.
Owner’s platform provides independent restaurants with the infrastructure they need to take control of their business without deferring to third-party apps like GrubHub and Deliveroo. It offers marketing, online ordering, and support solutions to over 1,000 restaurants across the U.S. The company has taken impressive first strides, too: they have a 7 figure run-rate, over 105% monthly revenue retention, and helped restaurants avoid millions in online order platform fees.
It’s a hugely attractive proposition for independent business owners, and research suggests it’s a winning idea for consumers too. Over 60% say they’d prefer to deal with restaurants directly, but historically the infrastructure simply hasn’t been in place to do so. With Owner seeing impressive traction by tripling its customers between 2023 and 2024, it's unsurprising that its 2024 funding is being channelled into engineering and design teams, alongside the development of new tools.
Steph
Company Specialist at Welcome to the Jungle
Insights
75% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2024
$33m
SERIES B
Mar 2022
$15m
SERIES A
Total funding: $62.2m
Company benefits
- 100% Remote - work from anywhere, no commute required
- Comprehensive benefits (healthcare, vision, dental)
- Monthly lifestyle benefits stipend, to use for fitness, wellness, learning, hobbies etc!
Company HQ
SoMa, San Francisco, CA
Leadership
Adam Guild
(CEO)Thiel Fellow, Forbes 30 Under 30 List.
Dean Bloembergen
(CTO)Previously Co-founder and CTO at Marble Technologies, Forbes 30 under 30.
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