Implementation Project Manager, Wheel
Contract
Virtual care platform
Be an early applicant
Virtual care platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To put great care within everyone's reach.
Role
Who you are
- If you have a passion for project management, thrive in ambiguous situations, and want to solve extremely complex problems with some of the most low ego, authentic teammates around - this could be the opportunity for you!
- 3+ years experience in Project Management, Implementation, or Strategic consulting organization in a fast-paced startup
- 3+ years experience running cross functional implementations/partnership integrations
- Exceptional verbal and written communication skills, with sufficient level of technical capability to effectively communicate with engineers, scope technical programs, and identify technical risks
- Highly analytical, outstanding data skills, and experienced in using data to tell a story and make a recommendation
- Autonomous with demonstrated capability for problem solving, decision making, sound judgment, and assertiveness
- Strong communication skills- distill the details
- Ability to see a process through a wide-angle holistic lens to understand how the flow of information travels throughout the organization
- High EQ and a natural at building and nurturing relationships
- Proficiency with Jira, Salesforce, Confluence, Zendesk, Asana and Monday.com a plus
- PMP Certification a plus
What the job involves
- We are seeking an eager, outcome-oriented Contract Implementation Project Manager to join our Implementation team
- Implementation Managers know the ins-and-outs of Wheels offering
- Implementation Managers are responsible for supporting the success of their clients
- This person will “take the baton” from Sales after contract and project manage our Clients through the launch process from planning, designing, validating, and deployment
- You will rally the troops by aligning internal and external stakeholders around key deliverables needed to ensure an on-time Client launch
- You will play a vital role in influencing and creating the infrastructure aimed at scaling and automating the implementation workflow with a client-centric approach. We really love our Clients
- Own the implementation and onboarding of our Clients into the Wheel ecosystem
- Create project plans, trackers, and roadmaps giving clear insight into launch schedules and timelines
- Lead weekly Client status calls and hold stakeholders accountable for deliverables
- Be an internal Client champion and collaborate with cross-functional stakeholders from Operations, Engineering, Product, and Sales in order to triage issues and deliver on Client expectations
- Team Player- You love being the coordinator, go between and referee when needed
- Best practices- You are always looking for ways to make things better, faster and more streamlined – both for customers and internally
- Work creatively in navigating and overcoming obstacles, partnering with stakeholders and relevant internal team members to reduce barriers to success and mitigate risks
- Create executive level status reports calling out blockers and risks, providing strategic solutions to keep Client launches on schedule
- Create frameworks to identify and drive technical and process improvement opportunities
- Leverage internal data warehouse and visualization tools to identify gaps, track progress and inform data backed project decisions
- Become a strong influencer with credibility with peers and stakeholders, capable of building productive, trusting relationships with partners, autonomously
- Develop an in-depth understanding of Wheel’s product and services
- Manage timeline for implementation to expedite go-live as quickly as possible
Our take
In an age where digitization is transforming the way we interact with healthcare providers, Wheel brings together tech infrastructure and clinicians to power virtual care and telehealth. The company is focused on improving patient access to care and simultaneously addressing an urgent need for clinician empowerment.
The company has created a telemedicine platform that allows companies to provide services to patients under their own brand, with Wheel handling all the back-end technology and providing an easy-to-use interface for healthcare providers to treat people.
With Wheel, not only can prospective patients be connected to the best healthcare provider for their specific needs, but the improvements to efficiency for practitioners contribute to tackling the epidemic of clinician burnout. Past funding has allowed the company to broaden its services and improve its integrations, as it pursues the ultimate goal of better health outcomes for all.
Steph
Company Specialist at Welcome to the Jungle
Insights
103% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2022
$150m
SERIES C
May 2021
$50m
SERIES B
Total funding: $217.6m
Company benefits
- Medical, vision, and dental insurance
- Flexible PTO policy
- $5250 personal growth stipend
- $500 home office stipend
- Flexible WFH policy
- Paid parental leave
Company HQ
Civic District, Austin, TX
Leadership
Michelle Davey
(Co-Founder & CEO)They started their career as an Associate at Medtronic, before roles at International Biomedical and Google. They served as Manager of Favor Delivery and Head of Global Talent at Medici prior to founding RecruitHere in 2016 and Wheel in December of the following year.
Griffin Mulcahey
(Co-Founder)Having spent a year at the Department of Health and Human Services, they worked as an Epstein Becker & Green Associate for over 3 years. They left their role as VP of Strategy at Medici in December 2016 to co-found Wheel in December 2017.
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