Deal Desk Manager, AuditBoard

• Requires a 4-year college degree
• A minimum of 5 years professional experience in Deal Desk or Sales Operations in a SaaS company
• A bias towards velocity
• A “Customer First” perspective and ethos
• Experience supporting global / multinational customer and deals
• Outstanding business partnering skills – able to interact positively with the Sales Field and influence business outcomes
• Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting etc.); familiarity with SaaS revenue recognition policies a plus
• Excellent understanding of commercial terms and conditions
• The ability to acquire knowledge of our products and the value they provide to AuditBoard’s Customers
• The ability to acquire a thorough understanding of AuditBoard’s corporate goals and objectives and consider these goals/objectives within the design of offers
• Ability to organize, prioritize, complete activities and meet deadlines on a daily basis

Desirable

• AuditBoard is seeking a Deal Desk Manager to join our Global Deal Desk team
• The Deal Desk Manager role is viewed as a trusted and recognized business partner to the Sales Field Organization
• The Deal Desk Manager will support all commercial-related activities including, but not limited to, deal structuring and pricing, contract creation, review and approval for quotes, and providing support to the Sales Field on AuditBoard’s quoting tools
• Provide expert guidance to the Sales field and Customer Success in the areas of deal structuring, pricing, redlining and contract management. Participate in deal reviews with Sales/Sales Leadership to help drive Account-Level strategy on pricing/deal structuring
• Ensure deals are structured and processed efficiently and align with company policies
• Review, interpret, and confirm contract terms and conditions; work closely with finance and legal teams to ensure all contracts are accurate. Verify compliance with internal policies
• Responsible for drafting, modifying, and finalizing contracts including new, add-on, and upsell business for Cloud Subscription Services
• Review and approve deals for AuditBoard customers and prospects
• Anticipate issues and initiate actions to resolve them using professional judgment and concepts, company policies, and procedures
• Deal with day-to-day queries from Sales, and Account Management teams on AuditBoard’s quoting tools and/or CRM system. Participate in testing, as requested, to support quoting tool enhancements
• Support Sales enablement through new hire training initiatives and ad hoc training requests as needed
• Independently drive efficiency and process improvements. Support commercial projects on an as-needed basis