Marketing Account Manager, Inspired Thinking Group
AI-powered marketing technology & creative services
Be an early applicant
AI-powered marketing technology & creative services
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform the way global brands do marketing through its innovative, end-to-end services.
Role
Who you are
- Proven experience in account management or a similar role, preferably in a marketing or creative agency
- Strong understanding of client relationship management and business development
- Excellent project management skills, with the ability to manage multiple projects simultaneously
- Strong communication, influencing, and presentation skills — verbal, written, and listening
- Analytical mindset with the ability to make data-driven decisions and recommendations
- Meticulous attention to detail and the ability to deliver high‑quality, accurate outputs
- A collaborative and proactive work ethic, with a positive can‑do attitude and the ability to manage conflicting priorities
- Willingness to learn with a drive for continuous personal development
- Familiarity with digital marketing principles and strategies is a plus
- Proficiency in relevant software and tools, including project management and CRM systems, along with experience in online research
- Understanding of marketing channels and how they operate within ITG’s ecosystem
What the job involves
- As an Account Manager at Inspired Thinking Group (ITG), you will be pivotal in managing our client relationships and ensuring the successful execution of projects
- Your primary focus will be on delivering outstanding service and value to our clients by acting as the liaison between them and our internal teams. You'll be responsible for overseeing project delivery from inception to completion, ensuring that client goals are met or exceeded
- This role requires a proactive approach to problem-solving and a keen eye for detail. You will work closely with clients to develop and implement strategies that meet their objectives, while also collaborating with our creative, production, and delivery teams to streamline processes and enhance efficiency
- In addition, you’ll work closely with internal and external stakeholders to gather essential information, create and maintain project deliverables (such as briefs, proposals, timing plans, status reports, and contact reports), and ensure high standards of accuracy and quality across all client outputs
- Build and maintain strong relationships with clients through regular communication and touchpoints
- Analyze client needs and objectives to develop tailored solutions that drive success
- Oversee the end-to-end project management process, ensuring timelines, budgets, and quality standards are met
- Create and manage project documentation, including project briefs, proposals, timing plans, status and contact reports
- Collaborate with internal teams to coordinate project execution and delivery
- Demonstrate strong organisational skills and the ability to manage multiple, multi-phase projects simultaneously
- Provide regular updates and reporting on account performance to clients and internal stakeholders, including campaign and programme effectiveness
- Proactively identify opportunities for account growth and optimisation
- Actively seek process improvements to ensure efficient management and delivery of programmes
- Maintain an organised approach to documentation, invoicing, and all account management tasks
- Share knowledge across internal teams and wider networks, supporting upskilling where needed
- Ensure timely communication across teams, acting as a strong advocate for best practice and service excellence
Our take
Inspired Thinking Group (ITG) has established itself as a leading marketing agency with an enviable client roster including Land Rover, Puma, Jaguar, and Heineken.
Founded in 2009, the company has grown rapidly into a global business spanning the US, UK, and Europe. Alongside its creative and client services, ITG's proprietary Storyteq platform has become a key growth driver, earning recognition as a Leader in Gartner's Magic Quadrant for Content Marketing Platforms and Digital Assets management for its role in enabling scalable, AI-driven content strategies.
Since its acquisition by Bridgepoint in 2022, ITG has entered a renewed phase of international expansion. In 2025, it strengthened its North American presence through the acquisition of US content and technology firm PureRed, significantly expandings its scale and capabilities in the region.
More recently, ITG has enhanced its AI-led offering through a strategic partnership with Sundogs, an AI creative intelligence specialist. Theis collaboration integrates performance insigth and audience intelligence into ITG's agile content engine, reingofricng its focus ond elivering high-impact, data-driven creative at speed and scale.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Company benefits
- Work from home
- 25 Days Holidays + Bank Holidays
- Wellbeing at ITG: From employee Wellbeing Days to company-wide initiatives, your wellbeing is our top priority
- Tech: Our cutting-edge technology empowers people to be their creative best
- Discounts: Save money with some of the biggest brands around
- Enhanced Sick Pay: For when you're not quite feeling yourself
- Health Insurance
- Referral Programme
- Welcome Packs
Company HQ
Holborn, London, UK
Leadership
Simon Ward
(Founder & CEO)Previously founded and was CEO of SP Group from 1999 - 2004. Before founding Team ITG, was CEO at digital transformation consultancy St Ives (now Kin + Carta).
Salary benchmarks
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