Solutions Engineer, Valon Mortgage

• Experience: 3–7 years in solutions engineering, presales engineering, forward-deployed engineering, or similar technical customer-facing roles
• Proficiency in Python, JavaScript, or similar scripting languages
• Experience building prototypes, APIs, integrations, or LLM-based solutions
• Background in enterprise SaaS deployments, with understanding of enterprise architectures
• Proven ability to thrive in ambiguity and deliver results quickly (MVP thinking over perfection)
• Strong communication and presentation skills—capable of engaging both technical and executive audiences
• Customer-first mindset: empathy, ownership, and ability to speak "business and code."
• As this is a unique role that allows for direct collaboration with our top clients, we have strict in-office and travel requirements. Candidates should apply if they are willing to be based out of NY or SF, while traveling to client locations 25-50% of the time

Desirable

• As a Solutions Engineer, you’ll be the technical arm of our most strategic partnerships—rapidly building bespoke solutions that drive customer value, unblock deployments, and ultimately shape our core product
• You’ll work at the intersection of engineering, product, and GTM—embedding deeply with customers to understand their needs and shipping solutions that make our software indispensable
• This is not a roadmap-bound role. You’ll move fast, own messy business problems, and deliver value in days—not quarters
• Collaborate with enterprise clients to build custom integrations and solutions tailored to their workflows
• Scope, design, debug, deploy, and iterate on high-impact prototypes and integrations
• Lead technical conversations—translating business need into architecture, scoping use cases, and defining deployment patterns
• Address security and compliance questions, escalating complex issues when needed
• Maintain and enrich documentation: guides, FAQs, internal tools, and best practices
• Capture and advocate for customer feedback—feeding it directly into product planning and GTM strategy