Senior Product Intelligence Analyst, ServiceTitan

• Bachelor degree in a business or quantitative field
• 5+ years of experience as a product analyst
• Experience building insightful Tableau dashboards
• Strong SQL expertise and previous experience with data warehouses (Snowflake preferred)
• Deep analytical skills with the ability to collect, organize, and analyze significant amounts of information with great attention to detail
• Ability to creatively start new projects; viewed as both indistinguishable and indispensable from the business teams you partner with
• Comfortable with tight deadlines in a high-growth environment
• Excellent written, verbal and presentation skills that allow you to directly communicate with VP+ leaders are required
• Knowledge of how to build A/B test splits

Desirable

• Work directly with business users to gather requirements, develop solutions, and provide insights using business intelligence platforms such as Tableau
• Define metrics with key stakeholders and monitor impact of releases and product changes at an in depth level
• Build insightful reports and visualizations to surface trends and actionable insights to internal business users
• Inform business and teams of user activity on our platform, establish metrics to identify customer pain points
• Build strong relationships within product and support functions to understand the business needs
• Ensures adequate instrumentation and metrics in place to respond to fundamental business questions on our product and its usage
• Proactively interact with stakeholders to continuously improve and maintain analytics infrastructure and help continuously inform business decisions