Software Engineer, Hippo Insurance

• You're a backend engineer who gets energized by making complex systems work together. You're comfortable picking up a vendor SDK with incomplete documentation and figuring it out
• You move fast in a proof-of-concept phase and still build things that hold up in production
• You care about how your code performs over time; you instrument what you ship, track the metrics that matter, and tie your engineering work to real business outcomes
• You're early in your career but think like an owner
• You want to be in a small team where your work is visible, and your growth path is real. You understand that integration engineering means living in the seams between systems
• 3+ years of backend engineering experience
• Proficiency in TypeScript/Node.js and/or Python — these are the primary languages of the stack
• Demonstrated experience building and consuming RESTful APIs in service-oriented architectures
• Postgres or equivalent relational database experience
• AWS experience (general cloud infrastructure, deployment, and tooling)
• Comfort working with third-party vendor SDKs and APIs, including ones with limited or evolving documentation
• Strong debugging instincts across distributed and multi-service systems
• Familiarity with test-driven development principles; eager to grow into owning integration and contract test coverage
• Metric-driven mindset — you measure the impact of what you ship and design systems with observability in mind
• Bachelor's degree or equivalent in Computer Science, Software Engineering, or a related technical field

Desirable

• Reporting to: Sr. Manager, Engineering
• Hippo is building effortless and trusted customer experiences powered by AI, and this role sits at the center of it
• You'll build the integrations that power AI voice, chat, and email agents, connecting conversational AI platforms to Hippo's infrastructure
• Your work shows up on live customer interactions : when a policyholder calls in to verify coverage, file a claim, or get routed to the right place, the systems you build are what makes that happen
• This is not a maintenance role. We are actively shipping new agent capabilities and innovating on the insurance lifecycle with AI
• You'll work directly with external AI vendors, own integrations across a growing multi-system stack, and grow into a role where you’re an active thought partner into how Hippo thinks about AI implementation
• This role involves fast-moving vendor ecosystems, running pilots and experiments, and working through ambiguity to deliver for customers and our business
• Build and extend AI agent capabilities across service, claims, and operations on industry leading conversational AI platforms
• Develop and maintain APIs that connect AI vendors to Salesforce, Snapsheet, NICE, and Auth0
• Participate in vendor evaluation spikes — build proofs-of-concept, document findings, and contribute to go/no-go decisions on new platforms
• Build data export pipelines from AI vendor platforms into the data warehouse, designed with downstream analytics consumption in mind
• Instrument your integrations with meaningful metrics and contribute to cost-to-serve reporting
• Contribute to go-live operations: routing configuration, traffic management, and fallback validation
• Participate in OnCall rotation for incidents during US business hours
• Grow under the mentorship of senior and staff engineers you collaborate with daily