Product Ops & Special Projects Coordinator, Pulsate

• 2+ years experience in coordination, admin, team ops, or project support
• Strong written communication and note-taking—you get the key points without needing a transcript
• Organized and consistent: you don’t need reminders to send reminders
• Able to chase a task down without making it a big deal
• Familiarity with tools like Google Docs, Slack, Notion, Linear, or similar
• Comfortable in a remote, async-first work environment

Desirable

• We’re hiring a top-notch organized administrator; someone to keep our product trains running—clear tracks, tight timing, no derailments
• You’ll report to the Head of Product at a fintech mobile engagement platform startup, to help keep pace and order in our blended product and engineering team
• You’ll join key meetings, track progress on our weekly sprints, fill in team reporting templates, and make sure we’re sticking to our commitments
• This role is about visibility, follow-through, and rhythm. You’ll help us stay honest about what got done, what slipped, and what needs attention. When someone drops the ball—or doesn’t show up—you’ll notice. And you’ll flag it, calmly and clearly
• You’ll be supporting the Head of Product directly, acting as a second set of eyes and ears when they’re double-booked. This is a great entry point into product or project management in a real working product team
• Attend product and engineering syncs and record key notes, actions, and decisions
• Distribute clear updates after meetings (decisions made, tasks assigned, deadlines set)
• Track weekly sprint progress: what shipped, what missed, and why
• Fill out weekly reporting docs and dashboards—accurately and on time
• Monitor attendance and follow through on meeting participation
• Flag issues early when deliverables slip or folks miss expectations
• Keep shared calendars, kanban boards, and planning docs clean and up to date

• Interested candidates are invited to submit their resume, a cover letter detailing their experience, and a portfolio of relevant work