People Manager, Chip
ÂŁ60-65k
Room
Mid and Senior level
London
2-3 days a week in office (Shoreditch, London)
Savings and investment app
Posted today
Savings and investment app
201-500 employees
FintechB2CPersonal financeInvesting
Posted today
ÂŁ60-65k
Room
Mid and Senior level
London
2-3 days a week in office (Shoreditch, London)
201-500 employees
FintechB2CPersonal financeInvesting
Company mission
To build wealth for our generation.
Role
Who you are
- The most important thing is credibility, judgement, and practicality. We want someone who can operate independently, handle difficult situations calmly, and become a trusted People partner to the business
- Highly practical and operational in approach
- Calm and confident handling sensitive employee situations
- Commercially minded and solutions-focused rather than process-heavy for the sake of it
- Comfortable making judgement calls and operating with ambiguity
- Direct, clear communicator who can hold People conversations professionally
- Someone who understands how to balance employee experience with business needs and risk management
- Positive, grounded, and resilient under pressure
- Strong People generalist experience (ideally 10-15 years), ideally within financial services or another regulated environment
- Solid knowledge of UK employment law and employee relations processes
- Experience independently managing complex ER cases from start to finish
- Experience supporting managers with performance management and organisational change
- Strong operational People foundations across policy, process, and compliance
- Able to influence and build credibility with senior stakeholders and managers
- Comfortable working hands-on in a scaling environment
- Experience mentoring or developing People team members
- AI curious: open to using AI tools and automation to improve People workflows and efficiency
- Experience within financial services, fintech, banking, insurance, or another regulated industry
- Exposure to scaling businesses or high-growth environments
- CIPD qualification
- Stakeholder and communication skills
- Comfortable working directly with senior leadership on sensitive people matters
- Able to navigate challenging conversations confidently and professionally
- Clear, direct communicator — written and verbal — who can simplify complex People situations into practical recommendations
- Strong judgement and ability to build trust quickly across the business
- We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone
- We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for
- We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers
- So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard
What the job involves
- We are looking for an experienced People Manager to help strengthen and mature the operational People foundations at Chip
- We are looking for someone highly practical, commercially minded, and confident dealing with the day-to-day realities of People within a scaling regulated business.This is not a “People & Culture” or employer branding role
- You will work closely with senior leadership, managers, and the wider People team to provide credible People guidance, support a positive employee experience, manage employee relations matters, improve processes, and ensure the business operates in a compliant and pragmatic way as we continue to scale
- We want someone who understands employment law, builds trusted relationships across the business, and brings practical, balanced solutions to the table whether that’s navigating a complex situation or helping a team thrive
- Own and manage day-to-day People operations across the employee lifecycle, ensuring the business has strong and scalable People foundations
- Support and improve onboarding experiences, ensuring new starters feel set up for success from day one
- Provide practical, commercially aware People advice to managers and leadership, balancing legal compliance with business realities
- Provide enabling guidance on training and development needs, particularly around management skills for People managers, helping build a confident and capable manager community including supporting team career development frameworks
- Review, improve, and maintain People policies, documentation, and processes to ensure they remain compliant, effective, and fit for a scaling company
- Co-ordinate and improve performance planning and review cycles including compensation and incentive processes
- Partner closely with leadership across the business on organisational changes, performance concerns, and people-related risk
- Lead employee relations matters including disciplinaries, grievances, and performance management
- Help coach and develop members of the People team, particularly around operational People capability, and employment law understanding building confidence to lead on any People related matters
- Work in an AI-enabled environment, using AI tools and automation where appropriate to improve efficiency and operational quality
- Provide clear, accessible people communications across the business on any people-related matters, policies, or updates
Application process
- Video screen with someone from our Talent team
- Video interview with COO
- Follow up video interview with COO
- Final interview with members of our ExCo team
Salary benchmarks
Our take
Chips offers a free app designed to make saving as easy as spending. Utilising an AI-driven system, the app calculates how much users could save, provides an option to decline, and automatically transfers the selected amount to the user's Chip account, streamlining the saving process.
Chip's popularity has seen some pretty rapid growth too, with users collectively saving more than ÂŁ800M through the platform. Recently, the company completed a ÂŁ6M funding round at a valuation of approximately ÂŁ208M, backed by Channel 5 Ventures alongside its large base of retail investors. Since launching, Chip has raised around ÂŁ48M through crowdfunding, with nearly 30% of the business owned by everyday investors.
Alongside its funding success, Chip has continued to refine its platform with automated savings tools, tailored investment portfolios, and educational features designed to make wealth-building more accessible. With this fresh capital and growing brand visibility, the company is most certainly going to be a serious force in the increasingly competitive digital wealth management market.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Funding (last 2 of 12 rounds)
Sep 2025
$22.8m
LATE VC
Dec 2023
$6.8m
LATE VC
Total funding: $107.4m
Company benefits
- 28 Days of Holidays - Plus Public Holidays: Take 28 days to unwind and recharge, plus all public holidays! We prioritize your work-life balance so you can enjoy life outside of work. 🌟
- Private Healthcare with Bupa - Your Health, Our Priority: Get comprehensive care with Vitality's private healthcare, where your medical history is disregarded, ensuring peace of mind whenever you need it.
- Chip Fitness Benefits - Your Wellbeing, Your Way: Support your fitness and mental wellbeing with access to classes, programs, and personal goals. We've got you covered!
- Employee Assistance Programme - We've Got Your Back: Access confidential support for personal or work challenges, including mental health resources and practical advice. We've got your back!
- Hybrid Working - Flexibility at Its Best: Work in the office 3 times a week, blending in-person collaboration with the comfort of home.
- Investing in Your Growth: We support your development with an annual training budget for courses, workshops, or conferences to help you advance your career.
- Pension: We invest in your future with a workplace pension scheme, contributing 5% on earnings up to ÂŁ50,000. Plan ahead with confidence while you grow your career!
- Company Laptop - Work Anytime, Anywhere: Get a company laptop to stay productive on the go, wherever you are!
- Working Away Policy: Work from anywhere outside the UK for up to 90 days – take your job on the go!
- Cycle to Work Scheme - Ride in Style: Enjoy the Cycle to Work Scheme and pedal your way to a healthier, greener commute.
- Season Ticket Loan
Company HQ
London, UK
Leadership
Simon Rabin
(Co-Founder & CEO)Prior to co-founding Chip in 2017, Simon co-founded Roamer. They were also a Director at Txt2buy and a Marketing Manager at Unibutler.
Alex Latham
(Co-Founder & CMO)Alex previously worked in Marketing at Maxim and as the Head of Growth at Pineapple Punk.
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