Senior Staff Software Engineer, ServiceNow
Backend, Persistence
$197.8-346.2k
Plus variable/incentive compensation and ESPP
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Posted today
Cloud-based digital workflows for enterprises
1001+ employees
Posted today
$197.8-346.2k
Plus variable/incentive compensation and ESPP
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Proven track record of experience with relational database and ability to handle large amount of data on relational systems
- Proficiency with concurrency and parallel programming concepts
- Proven experience in leading and mentoring engineering teams
- Working knowledge of JavaScript is beneficial for cross-functional collaboration
- Excellent problem-solving and communication skills
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- 12+ years of hands-on backend development with 5+ years of experience in Java
- Good understanding of cloud-based and distributed systems
- Deep knowledge of databases, data modelling, and data storage technologies
- Proficiency in Java programming and strong expertise in data structures and algorithms
Desirable
- Familiarity with ServiceNow platform is a plus
- Familiarity with RDBMS internals
- Passionate database technologies
- Experience with Unix shell
- Experience working in a DevOps environment
- Experience working in a customer focused environment
What the job involves
- The Data Access team is responsible for translating customers’ data requests from the ServiceNow platform and accurately querying the database using our home-grown SQL generation engine
- This team is responsible for SQL generation into PostgreSQL, MariaDB, and Oracle databases, as well as table management and database metadata
- As a Senior Staff Software Engineer on the Data Platform team, you will have the opportunity to become a key member of the Platform Persistence group
- Team members will be mentored in the necessary skills to become successful contributors to the team
- Lead and guide the development team in the design and implementation of data platform solutions
- Writing highly scalable code leveraging best practices on concurrency and memory utilization
- Shape and execute data management strategies, ensuring scalability, efficiency, and security
- Collaborate with cross-functional teams to define and implement data-related initiatives
- Explore and experiment with challenging data problems including but not limited to data loss detection & recovery
- Champion data best practices and security standards across the organization
- Monitor and optimize data performance, troubleshooting and implementing improvements as needed
- Stay current with the latest data storage and management technologies
- Act as a technical leader, providing mentorship and fostering a culture of innovation and continuous improvement
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
Share this job
View 143 more jobs at ServiceNow