Support Operations Developer, BeyondTrust

Salary not provided

AngularJS

AWS

CSS

GCP

HTML

JavaScript

Python

Bash

Azure

Flow

Data Flow

Powershell

Git

ServiceNow

Mid and Senior level

Remote in Canada, UK, US

Privileged Access Management platform

Job no longer available

Privileged Access Management platform

1001+ employees

B2BSaaSCyber SecurityCloud ComputingFraud

Job no longer available

Salary not provided

AngularJS

AWS

CSS

GCP

HTML

JavaScript

Python

Bash

Azure

Flow

Data Flow

Powershell

Git

ServiceNow

Mid and Senior level

Remote in Canada, UK, US

1001+ employees

B2BSaaSCyber SecurityCloud ComputingFraud

Company mission

To protect identities, stop threats, and deliver dynamic access to empower and secure a work-from-anywhere world.

Job

Company

Role

Who you are

We are seeking a highly skilled and proactive Support Operations Developer to join our team
The ideal candidate will have a strong background in JavaScript, HTML, CSS, Python, PowerShell, and Bash, with a passion for creating innovative solutions in a dynamic environment
Programming Skills:
Required: JavaScript, Angular JS, and Python
Desirable: HTML, CSS, PowerShell, and Bash
Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and debug effectively
Scripting and Automation: Experience in developing scripts to automate workflows and processes
Web Development: Familiarity with front-end development practices and responsive design principles
System Integration: Experience working with APIs to integrate tools and platforms
Version Control: Knowledge of version control systems such as Git
Collaboration: Excellent communication and collaboration skills to work effectively with cross-functional teams

Desirable

Familiarity with cloud platforms (e.g., AWS, Azure, GCP)
Ability to Design, develop, and customize applications and workflows within the ServiceNow CSM module to meet business needs
Ability to Configure and maintain ServiceNow components, such as UI pages, scripts, business rules, and workflows

What the job involves

In this role, you will play a crucial part in optimizing and enhancing our support operations through the development and maintenance of tools, scripts, and automation
Your work will directly contribute to streamlining processes, improving efficiency, and ensuring smooth operations across our support systems
Develop and Maintain Tools: Create, enhance, and support custom tools that empower support teams to perform their tasks efficiently
Automate Processes: Design and implement automation scripts to streamline repetitive or time-consuming tasks using Python, PowerShell, and Bash
Web Development Support: Build and maintain internal web-based tools using JavaScript, HTML, and CSS
Integrate Systems: Develop integrations between support tools, platforms, and APIs to ensure seamless data flow and operational efficiency
Monitor and Optimize: Continuously monitor tools and processes, identifying areas for optimization and improvement
Collaborate with Teams: Work closely with various teams to understand their needs and provide effective solutions
Documentation: Create and maintain clear, concise documentation for developed tools, scripts, and processes

Our take

Unifying in-office and remote terminals with secure authorisation, BeyondTrust is meeting the changing demands of identity security with new technology. Though it was founded in 1985, BeyondTrust modernised its systems with a new software platform in 2022, that better suits the security needs of remote work and hybrid employee structure.

This modernisation speaks volumes about the direction of BeyondTrust, which was acquired by management platform Bomgar in 2018. With a focus on cloud technology, the company has successfully adapted to the ever-changing shape of cyber security threats and continues to nurture a large client base.

On top of record growth in 2022, the company continues to add new features and capabilities to its platform, showcasing its devotion to innovation that bodes well for its performance in the future. It has also become a strong voice in the movement for better cybersecurity practices in business, conducting surveys and research into the evolving space.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

11% employee growth in 12 months

Glassdoor (4.2)

Company

Funding (last 2 of 3 rounds)

Jan 2010

$3m

LATE VC

Jan 2009

$6m

LATE VC

Total funding: $12.1m

Company benefits

Healthcare
Retirement
Generous time off policy

Company HQ

Johns Creek, GA

Leadership

Janine Seebeck

(CEO, not founder)

Currently Board Member at Boomi. Worked as COO and CFO at the company before becoming CEO. Previously CFO at Agilysys, and VP of Finance at PGi.

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