Enterprise Account Executive, Level AI
AI & natural language understanding (NLU) for call centers
Open for applications
AI & natural language understanding (NLU) for call centers
101-200 employees
Open for applications
101-200 employees
Company mission
To blend human and machine intelligence to transform customer experiences.
Role
Who you are
- If you are a problem solver and enjoy thinking creatively, you would love being on this team!!
- 4+ years of SaaS software sales experience at an enterprise level
- Experience negotiating, structuring and executing complex enterprise-level agreements
- Prior experience leading cross-functional teams through large deal close processes
- Ability to articulate contractual, technical, and financial value points to customers, including executives
- Excellent communication and presentation skills with experience presenting to C-level executivesSuperior presentation skills
- Proficiency in using hosted contact center applications would be a distinct advantage
- Ability to travel
What the job involves
- We are looking for an Enterprise Account Executive who will focus on some of the largest companies in the US, working on big strategic deals that will change the trajectory of the company
- You’ll identify and articulate how Level AI can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology
- Our team is composed of leaders from Amazon Alexa, Google, Zoho, Facebook, and other tech companies
- As an early member of the team at a growing startup, you’ll have the opportunity to help define our sales process, participate in strategic decisions and help build an amazing sales culture
- Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies
- Responsible for holding a discovery call, giving the prospect a product demo
- Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
- Partner closely with Product, Marketing ,and Engineering to deliver an exceptional customer experience
- Responsible for development and delivery of on-site and virtual product demonstrations
- Responsible for representing the product to customers and at field events such as conferences, seminars, etc
- Responsible for scoping, managing and executing customer pilots and POCs
- Communicate and collaborate with customers and partners to understand their business needs and provide solutions to meet their specific requirements
Our take
Contact centres are vital for businesses, but they face challenges like high turnover, low efficiency, and managing large volumes of customer interactions,. Traditional methods often fall short in improving service quality and securely handling customer data.
Level AI addresses these challenges with AI-powered tools that enhance contact centre operations. Using generative AI and large language models (LLMs), the platform analyzes customer conversations, provides real-time agent support, and automates tasks like quality assurance and sentiment analysis.
Having recently landed significant funding, the company is ready to expand its team and further innovate. With these resources, level AI is set to make even bigger waves in the contact centre world, helping businesses improve customer interactions and boost efficiency.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 4 rounds)
Jul 2024
$39.4m
SERIES C
Mar 2022
$20m
EARLY VC
Total funding: $74.4m
Company benefits
- Equity
- Unlimited paid vacation
- Remote work options
Company values
- Travel to Customer: Solve the customer’s problems, meet where they are and let their agenda set our agenda
- Innovate for Customers: Don’t solve hard problems because they are cool. Solve them only when they solve customer’s pain
- Speed: Speed solves many problems. Enables more shots at goal while keeping us on our toes
- Be Bold: While planning we also dream big. We punch above our weight in our targets and plans
- Bar Raising Hires: With every new teammate we seek to raise the bar of the team. Choose for culture as much as competence
- Create Owners: We nurture ownership and accountability. Single minded focus married with talent can create magic
Company HQ
Old Mountain View, Mountain View, CA
Articles
Leadership
Ashish Nagar
(CEO)Previously a Product Manager at Amazon Alexa's Conversational AI Team. Worked as Director of Product & Business at both Relcy, Inc. and Kinestral Technologies Inc. Also worked as a Venture Capitalist at Investor Growth Capital and was a Senior Associate at The Boston Consulting Group.
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