Senior Human Resources Business Partner, Fetch
$150-170k
+ Equity
Excel
JIRA
Atlassian
Senior and Expert level
Remote in US
Chicago
More information about location
Mobile shopping and rewards platform
Be an early applicant
Mobile shopping and rewards platform
501-1000 employees
B2CLifestyleeCommerce
Be an early applicant
$150-170k
+ Equity
Excel
JIRA
Atlassian
Senior and Expert level
Remote in US
Chicago
More information about location
501-1000 employees
B2CLifestyleeCommerce
Company mission
To help reimagine what shopping looks like.
Role
Who you are
- 8+ years of broad HR experience, with a Bachelor’s degree in human resources, business or related field
- You are resourceful, analytical and able to work in a fast-paced environment with a strong sense of urgency with a ''let’s'' / ''can do'' attitude
- You have the demonstrated ability to train, coach, and mentor remotely
- You are self-motivated, detail-oriented, diligent, responsive, responsible, accountable, and resilient. Demonstrated ability to actively listen, provide solutions, and influence
- You have prior experience managing performance review cycles for an organization
- You’re skilled at maintaining a high level of confidentiality and discretion. This role requires regular involvement in confidential employee and company matters
- Ability to establish credibility and build trust and alignment across teams while navigating complex organizational challenges
- Strong strategic project planning and operational execution skills is a plus
- You have a strong understanding of various employment laws and their impact on HR/People matters and the desire to stay up to date on the latest HR/People trends and legislation
- You are curious, not afraid to ask questions or challenge the way we do things
- You have strong communication skills, both written and verbal
- Demonstrated ability to respond and accomplish work in a timely manner
- Appreciate and thrive with highly candid feedback
- Demonstrated experience in supporting and optimizing talent operations to drive business success
- Prior experience supporting teams or operations in Mexico City and familiarity with employment law is a valuable bonus
- Advanced proficiency in Microsoft Word, Excel, PowerPoint and Google equivalents (including Gmail)
- Familiarity with UKG/Ultipro, Jira/Atlassian, Greenhouse, Lattice, Culture Amp is a plus
What the job involves
- The position, reporting to the VP, People Operations, supports assigned business groups that are complex in nature, ensuring alignment of HR initiatives, processes and programs with business goals and priorities
- You will play a pivotal role in shaping organizational culture and fostering a high-performance work environment, while also acting as an employee champion and change agent
- This role, with a strong focus on HR strategy, operational efficiency and employee relations, will work collaboratively with other HR functions such as Compensation, Benefits, DEIB, Talent Acquisition, and Talent Management and will operate as a credible expert and advisor to leaders
- Establish trusted, collaborative, responsive, and influential relationships with leaders, managers, and employees across the organization, understanding their strategies and OKRs. Utilize this business knowledge to shape HR strategy and OKRs
- Conduct regular strategy (QBR) meetings with respective business groups. Assess and anticipate HR related needs and align organizational strategy appropriately
- Guide managers on performance management processes, including creating OKRs, performance reviews, feedback, and development plans. Help establish a culture of continuous feedback and coaching to drive employee growth and development
- Provide strategic guidance on business unit restructures, organizational design, workforce planning, and succession planning
- Collaborate with business leaders to assess current and future talent needs. Develop workforce planning strategies to ensure the organization has the right talent in place to meet its long-term objectives. This includes identifying skills gaps and succession planning
- Provide guidance and support on employee relations matters, including conflict resolution, disciplinary actions, and investigations. Ensure compliance with local labor laws and regulations, working with legal teams as necessary
- Utilize HR data and analytics to identify trends, insights, and opportunities for improvement and drive data-driven decision making. Prepare reports and presentations for senior leaders, highlighting key HR metrics and recommending action plans
- Lead local and global initiatives to support our company's culture, promoting inclusivity, collaboration, and employee engagement through the implementation of targeted programs and activities
- Ability to effectively collaborate with cross-functional teams, business leaders, and HR colleagues to drive HR initiatives, align with organizational goals, and foster a culture of teamwork and shared success
- Maintain knowledge of trends, best practices and regulatory changes in human resources and employment law. Execute ad-hoc projects for local and global initiatives as needed
- Lead the design and execution of programs and initiatives to enhance employee engagement, retention, and growth
- Assist with recruitment efforts by developing job descriptions and partnering with the compensation team to set accurate compensation levels
- Assist Talent Management team building content in Fetch University for employees and managers, facilitating appropriate courses
- We know we’re both succeeding when:
- The business leaders you support look to you first for all people-related matters
- You understand where Fetch is and where we need to go, creating dynamic processes or programs that anticipate upcoming needs and implement QBRs w/ leaders to measure success
- You are able to build OKRs for the Business Partner team and execute through clearly communicated project plans, deliver on time and create metrics to measure success
- You are able to use metrics and trends to influence and drive change management with the business leaders you support
- You understand employee opinions and experiences; providing a point of view and anticipating needs so we can address concerns proactively and focus on solutions to better the employee experience
- You are able to drive full-cycle HR performance management activities
Our take
Leading mobile shopping and loyalty platform Fetch has seen explosive success in recent years. Its concept is simple: users receive spendable points in exchange for scans of their shopping receipts.
The app has tens of millions of daily active users with even more downloads, and has seen impressive growth, having now reached 'unicorn' status twice over. This should come as no surprise. Brand reinforcement is crucial to customer retention and acquisition - but it is harder than ever, with the fragmentation of choice on the market and the declining efficacy of marketing. So material loyalty benefits are likely to prove a crucial tool in creating and leveraging a strong customer base.
Whilst Fetch faces competition from similar receipt-scan rewards platforms like ReceiptPal and Ibotta, it grew into a profitable company in late 2023. It is using its most recent Morgan Stanley-backed funding to aggressively add brand partners at a competitive pace and onboarding staff at a level that promises strong continued growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
Few candidates hear
back within 2 weeks
10% employee growth in 12 months
Company
Employee endorsements
Flexible working
"I work unusual hours. I'm a night owl and hate mornings. I don't get any push back for working non-traditional hours."
Funding (last 2 of 7 rounds)
Apr 2022
$120m
SERIES E
Mar 2021
$210m
SERIES D
Total funding: $456.6m
Company benefits
- Stock Options: Fetch wants you to be on the rocketship with us! Options will give you the opportunity to share the excitement of the company growth and have your own stake in its success
- 401k Match: We match 100% of the first 3% of your 401K contribution
- Benefits for humans and pets: We offer comprehensive PPO and HDHP plans (Dental | Vision | Life Insurance) in addition to pet insurance, fully covered for the first pet. Our bereavement leave also includes our furry friends
- Continuing Education: Fetch provides up to $10,000 per year in education reimbursement support for any job-related courses/programs/certifications. You will also have access to Udemy, an online course provider with thousands of topics to discover
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. Current groups include Amplify BiPoC, Amplify Women, Amplify LBGTQ+, Amplify Family, and Amplify Veterans
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our End-of-Year break
- Robust Leave Policies: Whether it’s for you or a loved one, Fetch offers generous leave time for various health and personal needs that take you away from work. Our parental leave policy provides 18 weeks of paid time off for primary caregivers, 12 weeks for secondary caregivers, and the option to create a flexible return to work schedule in the last few weeks of leave
- Wellness Program: Utilize these tools and resources to bring your best self to work each day
- Wellness coach on staff to help you create goals, provide accountability and support you on your wellness journey
- Nutrition counseling through Charge Nutrition
- Gympass membership to access in-person gyms, virtual workout classes, meditation apps, and much more
- Employee Assistance Program (EAP) provides no cost, confidential resources and services to help navigate life's many changes and challenges
- Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham or Chicago 1 - 2 times per week. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home
- Social Impact Efforts: Take part in volunteer events or donate to your favorite organizations through BrightFunds
Company values
- Speed
- Trust
- Action
- Diversity
Company HQ
Madison, WI
Articles
Leadership
Wes Schroll
(CEO)Founded Fetch while in undergrad at UW-Madison and grew the company into the nation's No. 1 rewards app, connecting millions of consumers with their favorite brands.
Tyler Kennedy
(VP of Operations)Studied Business Administration at the University of Wisconsin-Madison. Founded his first company, a yacht detailing company, when they were only fourteen.
Salary benchmarks
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Diversity, Equity & Inclusion at Fetch
Shonita Torry, SHRM-CP (Diversity, Equity, Inclusion, & Belonging Specialist )
- Diversity, Equity, Inclusion, and Belonging are key areas of focus for Fetch as we grow.
- As we build a more DEIB focused organization it is every one of our jobs to become more inclusive in our thoughts, speech, decisions and actions.
- Diversity. The presence of a multitude of demographic differences within our teams.
- Equity. Promoting fairness while acknowledging the different needs of individuals within our organization as they pertain to our internal processes and procedures.
- Inclusion. Our focus on our employees' feeling they are respected, have agency and are able to participate and achieve to their goals.
- Belonging. The sentiments and feelings of psychological safety and support when inclusion is realized. Belonging occurs when there is an acceptance of individuals regardless of their intersections of identity.
- Our objective is for people of all identities to be included and represented across our organization. We practice inclusion and representation by amplifying voices, creating and maintaining respectful relationships, and cultivating an equitable workplace and community for all.
- To accomplish this objective, we've implemented New Hire INCLUSION orientation on day one.
- "My personal belief is that when a company leads with INCLUSION first, then Diversity, Equity, and Belonging will organically grow. This is what we are creating at Fetch - a CANVAS of INCLUSION. You get to help paint on this canvas." Shonita Torry SHRM-CP, DEIB Specialist
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