Senior Pre-Sales Solution Consultant, Applause
German Speaking
More information about location
Testing and digital quality platform
Open for applications
Testing and digital quality platform
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To be the first place to turn for brands to ensure their digital interactions with customers are of the highest quality and work as intended.
Role
Who you are
- You hold a university degree, preferably in IT, Software Engineering, Business administration or a related field
- You have gained a minimum of 5+ years of experience in a customer facing role as a (Pre) Sales Consultant, Solution Consultant or in a similar role for digital products such as apps, web solutions or a SaaS platform, or you come from another background such as product management with similar skills as outlined above
- You have experience in selling solutions/services, beyond positioning standardized SaaS platform seats. Our solution portfolio is complex and customizable and each opportunity is different, you will not succeed if you don’t have experience with this
- Excellent written and verbal communication skills in English and German
- Experience working and communicating directly with Managers, Directors, VP and C-Level personnel
- Ability to quickly review customer’s products to build knowledge and determine special needs, leverage active listening and careful probing questions to dig for a business pain
- You have experience with value selling
- Experience with ROI and pricing calculations is a plus, as well as first experience in the software development or testing area (e.g. functional QA, UX, Automation, payments, etc.)
- You are self-motivated and you can respond to the needs of others with a can-do attitude
- You are adaptable and have a precise work ethic that lets you work efficiently without losing track of action items
What the job involves
- In order to extend and support our customer base in EMEA, we are looking for a German speaking Senior Pre-Sales Solution Consultant (m/f/x)
- You are the connection between our sales and customer operations teams in designing and modelling solution proposals for our enterprise customers and guiding our internal teams and the customers’ stakeholders through pilot execution until the conversion to an annual subscription contract
- You act as a value consultant for our customers, conduct indepth multi-step discovery to identify the business pains, create pricing models and ensure that delivery of the desired testing solutions out of a wide solution portfolio covering the entire SDLC of our customers is feasible
- You will drive the technical win by building trust, creating a strong pre-sales relationship with the client stakeholders and working closely with the account executive and the sales director to win the deal with competitive pricing
- Provide pre-sales technical/functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision, through online sales efforts or onsite
- Operate as a digital quality spokesperson, promote the sales effort by helping customers optimize QA in the software development life cycle
- Act as the Digital Quality lead, controlling the voice and message of interactions with customer technical teams executing a consultative selling process
- Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Applause Digital QA strategy
- Lead detailed discovery and scoping calls
- Work closely with sales to review requirements, develop solution oriented pricing and value-focused proposals
- Describe the benefits and value of integrating Applause’s professional QA community into a customer’s SDLC
- Work with sales to create and submit proposals and SOW’s
- Work with the project delivery team to effectively communicate sold solutions
- Train and Coach internal Account Executives concerning new products and solutions
Our take
Applause is an app quality testing platform giving development companies the ability to have their products thoroughly tested in real-world situations by a global network of testers. It also offers further development features such as the ability to gather user feedback, advanced analytics from app stores and bug reporting.
As a bug-free product launch has increasingly become the expectation among organisations and users, global demand for testing services has steadily risen. Applause competes for a piece of this market against companies such as Smartbear. However, its "in the wild" testing service is structured to scale rapidly compared to competitors, and it now has an unmatched 300,000 testers available on-demand around the globe.
Applause counts thousands of companies as its customers, including Google, Nike and Slack, to name just a few. It will move to consolidate its market lead by seeking to reach new customers, develop its platform, and build additional partnerships with companies that can help it test at larger and larger scales.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2016
$35m
SERIES F
Jan 2014
$43m
SERIES E
Total funding: $115.8m
Company benefits
- Dental and vision insurance
- 401(K) match
- Generous bonus scheme
- Work from home opportunities
- Health insurance
Company HQ
Framingham, MA
Leadership
Doron Reuveni
(Executive Chairman)Prior to Applause, they were the CEO and Owner of Re.D Consulting, where they assisted early stage startups in raising capital, and provided counsel to VC's for portfolio companies' market direction, technology and management evaluation. Prior to Re.D, Doron was SVP of Technology at Enigma, where they led multi-million dollar software implementations for companies such as Ford, Volvo, and United Airlines.
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