AI Product Manager, Stripe
Professional Services
$162.4-243.6k
More information about location
2-3 days a week in office
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
$162.4-243.6k
More information about location
2-3 days a week in office
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- Strong enough technical foundation to hold your own in engineering conversations — you don't need to write the code, but you need to understand what's being built, why, and what good looks like
- Familiarity with AI concepts, tooling and the current landscape — including agentic AI, LLMs, and workflow automation
- Experience working alongside engineers and a track record of earning their respect
- Ability to connect day-to-day execution to a longer-term strategic narrative
- Comfortable operating in ambiguity and building structure where little exists
- Experience in transformation, consulting, or change management environments is a strong plus — this is not a purely technical PM role
- Exceptional ability to influence without authority across geographies, seniority levels and functions
- Politically astute — able to read room dynamics, navigate competing agendas, and build trust with diverse stakeholders
- A natural community builder who brings energy and momentum to cross-functional groups
- Confident communicator who easily translates complex technical data into executive insights
- Strong written communication skills for documentation, updates and async collaboration across time zones
- Fluent in both engineer-speak and business-speak
- 5+ years of experience in a product, transformation, technical consulting or similar role
- Experience in a global SaaS, technology or professional services environment preferred
- Non-traditional backgrounds welcome. We care more about how you think and operate than the title on your CV
- You're encouraged to apply even if your experience doesn't precisely match the job description
What the job involves
- As AI Product Manager for ProServ, you will own the roadmap that makes ProServ AI-native — sitting at the intersection of AI strategy, engineering execution, and organisational change
- You will operate with significant autonomy and a high degree of ambiguity
- The ability to influence without authority, build momentum x-geo, and translate strategic intent into real-world delivery is essential
- Deeply understand the needs of ProServ users by spending time with our teams, observing patterns across their feedback, and interrogating our data. We are users first, every roadmap decision should trace back to making their experience better
- Translate this into an AI strategy including a prioritised, executable product roadmap
- Work closely with the ProServ leadership team to align roadmap decisions with broader transformation objectives
- Track progress, surface blockers, and maintain momentum across concurrent workstreams
- Manage and motivate a distributed network of contributing engineers and consultants (who do not report directly to you) across all geographies contributing to AI initiatives. This requires you to collaborate egolessly
- Structure their contributions into meaningful, well-scoped work streams with clear ownership and outcomes
- Identify opportunities to leverage existing Product investments in AI rather than building from scratch
- Work with the team to ensure new AI tools and capabilities are adopted globally
- Develop frameworks and playbooks that help ProServ teams embed AI into their day-to-day
- Surface insights from the field back into the product roadmap
- You default to action. You move with urgency and focus. You'd rather ship something imperfect and iterate than wait for perfect alignment
- Prepare and present updates to the AI SteerCo including the global Head of ProServ
- Maintain clear documentation, decision logs and progress tracking across all AI work streams
- Proactively manage stakeholder expectations and communicate trade-offs clearly
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payment option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is extending its services to countries with vast customer potential, including Brazil, Japan and India. It is also partnering with OpenAI, the company behind ChatGPT - a win-win collaboration that is monetising OpenAI’s flagship products and at the same time enhancing Stripe with GPT-4, as it moves forward with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company HQ
SoMa, San Francisco, CA
Leadership
Patrick Collison
(CEO)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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