Senior Account Manager, Wise
Banks
$200-270k
+ Restricted Stock Units
Relocation expenses covered
1-5 days a week in office
Money without borders
Be an early applicant
Money without borders
1001+ employees
Be an early applicant
$200-270k
+ Restricted Stock Units
Relocation expenses covered
1-5 days a week in office
1001+ employees
Company mission
We’re on a mission. And it’s money without borders. Instant, convenient, transparent and — eventually — free.
Role
Who you are
- You have 5+ years of experience in an Account Management or Sales role, working in the payment space
- You’re experienced in building and maintaining relationships with a range of stakeholders of all sizes – from CEOs, to heads of payments, product managers and risk and innovation
- You are familiar with the software and FinTech landscape in North America, and understand how cross border payments works for them today
- You have a track record of successfully growing accounts in the software and financial services space to generate increased revenues
- You’re hands on, not afraid to roll-up your sleeves, lead partner calls, listen to their feedback and work with the wider team on devising a plan to achieve meet partners’ expectations, whilst achieving our objectives
- You’re into the detail - you get close to deals and understand where we can really invest to have the biggest impact
- You’re as comfortably technically - helping a partner solution the best way to use Wise Platform - as you are discussing commercial and legal terms
- You are passionate about high growth businesses and have a desire to contribute significantly to our overarching Wise Platform mission
What the job involves
- We’re looking for an experienced Senior Account Manager, who is passionate about the Wise mission – money without borders to join the Wise Platform team in North America. You’ll work with our existing platform partners, in our Banking vertical to help them leverage Wise’s infrastructure to offer their customers world class payment service solutions through their own channels
- We’ve launched partnerships globally, with the likes of Morgan Stanley in North America, and today have 80+ global banks and platforms connected and powered by Wise Platform
- You will be a Senior Account Manager within a fast growing Account Management team, responsible for driving growth with our Banking partners in North America. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders
- The role is based in our Austin office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery as well as business development
- Work with the Wise Platform team to build, close and deliver a strong pipeline of opportunities within your existing accounts, driving product innovation, revenue and volume growth for Wise
- Develop comprehensive account plans for key platform partners, articulating strategies for expansion and growth
- Establish strong relationships with your platform partners by understanding their strategic objectives and decision making process. Lead QBRs and become the subject matter expert for your partners
- Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other
- Utilise data to pinpoint opportunities and to inform data-driven dialogue with your partners
- Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions as required
- Collaborate closely with other Wise teams to develop and enhance Wise product capabilities in the online platforms vertical through new integrated partnership opportunities
- Develop deep expertise in payments and show thought leadership on complex topics
- Work on projects and initiatives to improve our strategy and approach both within the North America region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts - or anything else that helps drive growth
Our take
Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.
Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. They've attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.
The challenge for Wise will be maintaining their edge and brand power in a market that's becoming increasingly crowded with new entrants (like Revolut and Monzo) and incumbents (traditional banks) trying to catch up. To do so, the company is ramping up its digital and marketing strategies, as well as pushing for further development of its existing products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
38% employee growth in 12 months
Company
Employee endorsements
Flexible working
"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."
Funding (last 2 of 7 rounds)
Nov 2017
$280m
SERIES E
May 2016
$24.6m
SERIES D
Total funding: $395m
Company benefits
- Medical Insurance
- Health and Wellbeing Discounts
- 25 days holiday (excl. bank holidays) + 3 Me Days
- RSUs (Restricted Stock Units)
- 6 Week Paid Sabbatical
- Mobile Wiser - work remote for up to 90 days a year 🛫
- Parental Leave
- Pension and Retirement Plans
- Plus Many More!
Company values
- This isn’t just a job, we’re a revolution
- We get it done
- Customers > team > ego
- No drama. Good karma.
Company HQ
London, UK
Articles
Leadership
Taavet Hinrikus
(Chairman)Previously Director of Strategy for Skype.
Kristo Käärmann
(CEO)Previously a Consultant at PwC and Manager at Deloitte.
People progressing
Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at Wise
- Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
- Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
- Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
- We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
- DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
- Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
- Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability
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