Global Services Data & Business Analyst, Motorola Solutions
+ Incentive Bonus Plans + Employee Stock Purchase Plan
More information about location
Communication software for public safety & enterprise
Posted today
Communication software for public safety & enterprise
1001+ employees
Posted today
+ Incentive Bonus Plans + Employee Stock Purchase Plan
More information about location
1001+ employees
Company mission
To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.
Role
Who you are
- Comfortable working with data that is not clean & requires validation
- Strong understanding of business financial acumen
- Good at structuring complex problems in simple and easy-to-understand ways
- Strategic thinking - Listening to and understanding customer needs; decisive and forward thinking
- Strong influencing skills - role requires cross-collaboration and ability to obtain support from various teams and business units
- Energetic and self-assertive - must be well organized and able to make proactive recommendations
- Effective multitasking capability - Comfort with fast-paced and rapidly evolving environments
- Excellent interpersonal, verbal and written communication skills
- Experience with ITSM tools and systems e.g. ServiceNow, PureCloud, Salesforce would be beneficial
- IT Operations, Service Desk, or Call Center experience a plus
- Experience working in highly analytical setting requiring quantitative analytics
- 3+ years of experience building data visualizations in a professional setting
- 3+ years of SQL experience in a professional setting
- Tableau, SQL, Advanced Excel, PowerPoint and Google Apps skills
- Minimum of a Bachelor’s degree and 3+ years of relevant experience
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
What the job involves
- Global Services Strategy, Business Intelligence & Operations is responsible for providing strategy and analytics and guidance to support the SVP, Global Services with business analysis, data modeling and recommendations on key decisions. The group works cross-functionally with field teams, service delivery, new offer management, and other internal stakeholders on high-profile projects
- You will work alongside the company’s Global Services Business Intelligence & Operations team helping to solve business problems using data via quantitative analysis, development of metrics & KPIs, financial modeling and dashboard development. Projects may include:
- Working with stakeholders to gather requirements for various projects
- Assess effort for development of new dashboards or reports
- Understand data components and collaborate stakeholders to outline milestones for execution and finalize a project plan
- Create Tableau data visualizations, dashboards, and report development to support executive level and internal customer needs
- Analyze data and processes to develop and define KPIs
- Collaborate and drive consensus with Global teams on end to end metrics for reporting
- Development of models and dashboards to identify key business insights
- Data governance: create, maintain & deliver the source of truth for Global Services data
- Data creation leveraging multiple sources, source systems, and data structure
- Ability to write complex SQL queries for data analysis and data manipulation
- Detailed data validation to ensure accuracy
- Data integrity and report automation improvement
- Experience in data modeling, requirements gathering, and defining data relationships
Our take
Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.
The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.
Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Flexible work models
- Paid time off
- Paid parental and family leave
- Health care benefits
- Global wellness resources
- Employee assistance programs
- Rotation programs
- Mentor relationships
- Learning and development opportunities
- Retirement benefits
- Employee bonuses
- Stock grants & employee stock purchase plans
Company values
- Inclusive: We foster inclusion, equity and diversity to support our customers, communities and each other
- Driven: We keep it simple by focusing on what matters most so we can seize opportunities with speed and confidence
- Innovative: We constantly create ingenious solutions to the real challenges of today, tomorrow and beyond
- Accountable: We stand behind the work we do, the contributions we make and the high business standards we maintain
- Passionate: We meet challenges with energy and determination, always pursuing ever-higher standards
- Partners: We work with our customers to address obstacles before they become challenges
Company HQ
West Loop Gate, Chicago, IL
Articles
Leadership
James J. O'Connor
(Co-Founder)Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.
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