Commercial Strategy Manager, GoCardless
£71.2-106.8k
+ Equity. Our approach is to pay between the minimum and the mid-point (£71,200-£89,000) of the pay range until performance can be assessed in role
1+ day a week in office
Making payments easier for everyone
Be an early applicant
Making payments easier for everyone
501-1000 employees
Be an early applicant
£71.2-106.8k
+ Equity. Our approach is to pay between the minimum and the mid-point (£71,200-£89,000) of the pay range until performance can be assessed in role
1+ day a week in office
501-1000 employees
Company mission
To become the world’s bank payment network.
Role
Who you are
- We don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!
- You are comfortable, and thrive in an environment of change
- You have the ability to structure and solve ambiguous commercial problems
- Working across a range of different subject matter areas, from strategy definition to running our quarterly planning process to modelling the impact of bringing new products to market
- You are outcome driven and link everything you do back to impact
- You love telling stories, but also crunching numbers to surface actionable insights
- You build relationships to effectively navigate and leverage the wider organisation
- You are curious and constantly challenge the status quo
- 3-5 years in strategic consulting and/or in a commercial strategy/business operations role at a fintech/B2B SaaS scale-up
- Proven ability to take ownership of an initiative from problem framing through to execution and measurement — not just problem analysis
- Ability to translate complex pieces of information into digestible chunks of information through content creation, process definition and strong visual presentations
- You have a strong understanding of business archetypes from SMB through to Enterprise
- Strong numerical skills to ensure success of everything we do is measurable by a core set of metrics
- Ability to craft compelling, executive-ready narratives that drive alignment across senior leadership
- Experience establishing or operating within planning cadences (quarterly planning, OKRs, GTM reviews)
- Structured thinker with ability to frame and solve unstructured problems
- Proven ability to manage multiple stakeholders, including senior stakeholders, along with strong verbal and written communication
- Ability to make clear, defensible recommendations under imperfect information, balancing strategic ambition with practical constraints
- Strong prioritisation instincts — able to separate noise from material levers for revenue impact
What the job involves
- As a Commercial Strategy Manager, you will sit in the Global Commercial Strategy team, reporting to the Global Commercial Strategy Director. You will work on special projects across the Global GTM in service of revenue growth across all of our regions
- You will be joining GoCardless at a very exciting stage of our journey, and through a laser focus on commercial activities, you will be at the forefront of our efforts to scale our business across all of our core markets
- Running special projects - bringing clarity, structure and direction to high level themes such as moving up market, scaling pipeline internationally
- Working cross-functionally with key stakeholders across Sales, Partnerships, Customer Success, Revops, Product, Operations and Finance
- Supporting with discovery of new business opportunities, working closely with our product, risk and compliance teams to establish business cases
- Supporting quarterly planning process with Global GTM leadership
- Launching and scaling new products and features
- Leading continuous improvement initiatives across all key GTM areas in close coordination with Commercial Strategy Director
- You will operate as an extension of Global GTM leadership — diagnosing gaps, shaping strategy, and ensuring execution lands across Sales, Partnerships, PMM, RevOps and Product
- You will regularly work on initiatives that don’t neatly fall into any one function but are critical to scaling revenue
- You will be accountable for making change happen, not just producing recommendations
- You will alternate between high-level strategic work and hands-on delivery
Salary benchmarks
Our take
GoCardless has emerged to facilitate recurring payments, with a focus on streamlining the subscription economy. After securing $75M in 2019 for international expansion, the company now operates in over 30 countries, processing over $130B annually across more than 2500 for 100,000 businesses.
Recent advancements include the acquisition of Nordigen in 2022, enabling GoCardless to leverage OpenBanking functionality and establish a robust platform for direct bank-to-bank payments. The company also achieved an impressive $312 million in Series G funding in 2022. With a strategic eye on the future, GoCardless introduced GC Embed, a white-labeling product granting other payment providers access to its premier bank payment platform.
This success is underscored by the company's commitment to innovation, exemplified by its 2019 partnership with TransferWise, integrating foreign exchange rates into its services. GoCardless continues to evolve, navigating the complex landscape of recurring payments and staying ahead of competitors like Stripe and Square, who are beginning to enter the subscription economy. With a global footprint spanning the UK, France, the US, Ireland, Latvia, Portugal, and ANZ, GoCardless remains at the forefront of reshaping how businesses manage and process recurring payments on a massive scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"I love that we have an environment of trying new things and if it doesn't work, it's okay, as long as you learn from it. This has enabled me to..."
Funding (last 2 of 10 rounds)
Feb 2022
$312m
SERIES G
Feb 2021
$105m
SERIES F
Total funding: $634.5m
Company benefits
- Enhanced maternity, paternity and shared parental pay
- 27 days holiday (excl. bank holidays)
- Work-away scheme
- Health insurance
- 4 additional wellbeing days off per year
- Equity grant for all permanent employees
Company values
- Start With Why: We believe you can only do a job properly when you know why you are doing it. Understanding why we care about the problem motivates us to keep going until we’ve solved it
- Make it Happen: We work with urgency, and take personal accountability for getting things done in pursuit of our vision.
- Care Deeply: We care deeply about our impact on the world and those around us
- Act with Integrity: We do what’s right even when no one is watching. We don't see doing the right things as a choice — we act with integrity regardless of the cost
- Be Humble: We act without ego and don’t let excuses get in the way of achieving our goals. We believe life's too short for self-importance
Company HQ
Clerkenwell, London, UK
Articles
Leadership
Hiroki Takeuchi
(Co-Founder & CEO)Hiroki and Matt met when they were consultants. They started GoCardless during Y Combinator. Hiroki was previously a Business Analyst at McKinsey & Company.
Matt Robinson
(Co-Founder & Board Member)Started company supplying waiters to events while at school, before joining McKinsey. Founded Nested Estate Agents in 2015 where they currently serve as CEO.
People progressing
Beccy joined GoCardless as a Sales Development Representative in May 2018 and has since had 3 promotions to become Senior Manager.
Steph joined GoCardless as an Intern in the Compliance team 4 years ago and she's now the Manager of the team.
Diversity, Equity & Inclusion at GoCardless
Lena Tailor (Director of D&I)
- Given the large number of hires we have been making in recent months, we have continuously reviewed both our hiring processes and channels to eliminate bias. We’ve introduced programs that attract diverse talent and we continuously seek to create hiring experiences that are fair, transparent and accessible by all
- We are working on creating a transparent framework for how we grow and develop talent in a scaling organisation. This will include bringing more clarity on internal career opportunities and provide clear expectations on the behaviours we want to see aligned to our values and commitment to building an inclusive organisation
- We have introduced systematic processes to help ensure compensation decisions are data-driven, fair and competitive. We have also invested in Reward capability and expertise to ensure we bring pay equity into every step of the employee journey
- Thanks to these employee-led groups we have been able to further our efforts in voluntary diversity data collection this year, to develop support for parents and carers, offer community mentoring opportunities in partnership with Career Accelerator, help to raise awareness and empathy during significant events of the past year, and importantly, offer more employees a community of people with whom they share experiences and interests
- To strengthen our commitment to D&I we have recently appointed our first Director of Diversity & Inclusion, an experienced culture change leader, which will allow us to have a more strategic and systematic approach to building a diverse and inclusive organisation for the long term and as we scale
- The Director will work with the executive team and ERGs to define clear D&I targets that GoCardless will commit to achieving over the next three years, and to develop a structured roadmap of initiatives aligned with those targets
- This will create greater clarity and accountability across the entire organisation on D&I progress
- We’ve got a long way to go, but here’s how we’re doing as of June 2022 - Female Employees - 46% - Ethnic background - 32% - Identify as LGBTQIA - 10% - Neurodivergent - 9%
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