Junior Infrastructure Project Manager, Mastercard
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial proactive mindset
- The ideal candidate should be a proficient, confident, and precise in both written and verbal communication, capable of effectively communicating their vision and roadmap to a wide range of stakeholders, including leaders and engineers. This also entails the ability to explain technical issues succinctly and clearly
- Experience defining scalable technical products with a basic understanding of platform capabilities and technologies. Knowledge of Workspace Tools Technologies is ideal but not required
- Must be able to work independently in identifying problems/risks and developing and mapping out solutions to mitigate
- Advanced Proficiency in Microsoft Excel, Word, and PowerPoint
- Experience with Tableau, Domo, Power BI or other comparable business intelligence tools a plus, but not required
- Have Project Management experience leading complex initiatives in a structured manner, 3 years of experience ideal
- Knowledge of Project Management tools, like Rally, Jira, AHA
- Ability to communicate effectively in English, supporting engineering teams globally
What the job involves
- The Employee Digital Experience team is seeking a Technical Program Manager II to advance our customer experience strategy through innovation and problem-solving
- The Employee Digital Experience team supports Workspace Tools Technologies used by employees, including Microsoft 365 technologies, CITRIX, Desktop, Voice, Mobile, Multimedia, and various other tools
- We are looking for an agile and resilient Technical Program Manager to lead complex projects in a dynamic, fast-paced environment
- The Technical Program Manager will be responsible for driving internal or cross-functional teams, ensuring seamless project execution, and delivering results under changing circumstances
- This is an opportunity to work on a diverse range of projects and make a significant impact on the organization’s success
- All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Technical Program Manager Analyst II at Mastercard, you are expected to perform the following general responsibilities:
- Oversee the planning, execution, and delivery of Workspace Tools Technologies. Manage your team's progress with minimal guidance, handle dependencies, resolve issues, and ensure successful engineering task completion
- Collaborate with the Workspace Tools Technologies teams using Agile/Scrum to manage ceremonies and coordinate with service lines such as Network, Cloud, and Infrastructure Design Engineering. This method facilitates iterative delivery and alignment with roadmaps, OKRs/KPIs, and dependent teams
- Work in partnership with engineering managers to secure necessary resources, define project scope, set priorities, and establish milestones. Optimize work sequencing and streamline processes to enhance the efficiency of engineering execution
- Building and maintaining strong relationships is crucial for this role. The candidate must be able to work closely with various IT departments to ensure successful project delivery. They should also be skilled at identifying areas where resources fall short of needs and providing thoughtful and sustainable solutions to benefit the team
- Demonstrate strong critical thinking skills to analyze complex problems and develop innovative solutions. Create visualizations and reports (DOMO & Power BI) that effectively communicate data insights and drive project progress. This includes the ability to present data in a clear and compelling manner to support decision-making and strategic planning
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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