Software Engineer, Dialpad
Developer Platform
CA$147-174k
AI-powered cloud communications platform
Posted today
AI-powered cloud communications platform
1001+ employees
Posted today
CA$147-174k
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- Engineering Experience: Professional experience designing, launching, and maintaining scalable backend or full-stack platform systems
- Technical Proficiency: Proficiency in Python or JavaScript, with hands-on experience building APIs, webhooks, and distributed systems
- Domain Expertise: Familiarity with platform-level concepts such as OAuth, permission models, rate limits, and event delivery
- Operational Excellence: A pragmatic approach to testing, debugging, and troubleshooting production systems within an Agile environment
- Communication & Mentorship: Ability to drive technical design, mentor engineers, and clearly explain trade-offs to both technical and non-technical stakeholders
- AI-Forward: Strong interest in Agentic AI and experience using AI-assisted coding tools (e.g., Gemini, Claude) for development
- Bonus Points: Experience building developer platforms, integrations, data pipelines (ETL), or high-throughput async systems (Redis, message queues)
- Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply
What the job involves
- As a Software Engineer on the Developer Platform team, you will lead the design and development of the APIs, events, and frameworks that empower external developers to build integrations and plug-ins for Dialpad. This platform is central to scaling Dialpad's integration ecosystem, ensuring third-party developers have the robust tools they need to create seamless experiences for our customers
- This includes backend public APIs, event frameworks, frontend plug-in frameworks, and client libraries
- You will own a set of core components within the Developer Platform team, translating developer workflows and business needs—identified in partnership with our technical product manager—into high-quality, scalable technical solutions. You’ll collaborate closely with engineering teammates, product leaders, and external developer stakeholders
- This position reports to our Developer Platform Director
- Own the full development lifecycle of public APIs and platform features, from design and implementation to testing and production monitoring
- Collaborate with product managers, engineering teammates, and external stakeholders to identify and translate developer needs into scalable technical solutions
- Mentor other engineers through design reviews, code reviews, and onboarding support
- Contribute to the long-term technical direction and architecture of the developer platform
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note-taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has been heavily invested in the continued R&D of AI technologies, delivering numerous industry-first features. Dialpad has also expanded globally, opening offices in Europe and Asia and extending its global footprint via additional investments internationally. In 2026, it released its Agentic AI platform, which will help businesses to tailor and fine-tune their agentic AI capabilities, indicating that its doubling down on this sector of its business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
Company HQ
San Ramon, CA
Leadership
Craig Walker
(Founder & CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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