Sales Compensation Specialist, Docebo

• The ideal candidate has hands-on experience with Everstage (or a comparable Incentive Compensation Management platform such as CaptivateIQ, Xactly, Spiff, Varicent, or Performio) and is comfortable working with complex compensation structures in a fast-paced environment
• 3+ years of experience in commissions, sales compensation, sales operations, or a related finance/operations role
• Hands-on experience administering commissions in Everstage, or equivalent experience with another ICM platform such as CaptivateIQ, Xactly, Spiff, Varicent, or Performio
• Demonstrated experience calculating payouts across multiple commission plans with different performance metrics, quotas, tiers, and accelerators
• Strong proficiency in Excel or Google Sheets, including formulas, pivot tables, lookups, and large-dataset manipulation
• Solid understanding of sales compensation concepts: quotas, attainment, accelerators, draws, clawbacks, true-ups, and crediting rules
• Excellent attention to detail and strong analytical and problem-solving skills
• Strong written and verbal communication skills, with the ability to explain complex calculations clearly to non-technical stakeholders
• Ability to manage competing priorities, meet recurring deadlines, and work independently in a contract capacity

Desirable

• We are seeking an experienced Commissions Analyst on a contract basis to support our Commissions Manager with the end-to-end administration of sales commissions
• This role is responsible for processing commissions, performing payout calculations across multiple plans with varying performance metrics, responding to commissions inquiries, and supporting the overall accuracy and integrity of the commissions process
• Support the Sales Compensation Manager with the monthly, quarterly, and annual commissions cycle, including data validation, calculation, review, and payout processing
• Calculate commissions and incentive payouts across multiple compensation plans with varying performance metrics, quotas, accelerators, and SPIFs
• Administer and maintain commission plans, payees, quotas, and crediting rules within Everstage (or a comparable ICM platform)
• Reconcile sales data, bookings, and CRM records against commission statements to ensure accuracy and resolve discrepancies
• Respond to commissions-related inquiries from sales representatives, managers, and internal stakeholders in a timely and professional manner
• Investigate and resolve disputes, adjustments, true-ups, clawbacks, and retroactive changes, documenting outcomes clearly
• Partner with Sales Operations, Finance, HR, and Payroll to ensure timely and accurate payouts
• Assist in the preparation of commission statements, dashboards, and reports for sales leadership and finance
• Identify opportunities to streamline and automate commissions workflows, and support process documentation and SOP updates
• Maintain confidentiality and a high level of accuracy when handling sensitive compensation data
• Support audit, SOX, and internal control requirements related to commissions as needed
• Engagement Details:
• Contract role with potential for extension based on business needs
• Reports directly to the Sales Compensation Manager
• Remote/hybrid arrangement to be confirmed