Senior Manager of Sales Operations, Braze
$145-165k
OTE
$135-153k
BASE
+ RSUs + Bonus or commission
Customer engagement platform
Job no longer available
Customer engagement platform
1001+ employees
Job no longer available
$145-165k
OTE
$135-153k
BASE
+ RSUs + Bonus or commission
1001+ employees
Company mission
To power lasting connections between consumers and brands they love.
Role
Who you are
- 7+ years of experience working in Sales Operations at a B2B SaaS company and prior experience working as a people manager
- Bachelor’s degree preferably in Economics, Business, Marketing, or a related field
- Proficient in Salesforce with a focus on territory planning, account assignment, and data governance
- Proven track record of managing and optimizing sales systems and tools such as ZoomInfo, Dun & Bradstreet, Fullcast, and Clari
- Clear and concise communicator that effectively drives action from leadership-level audiences. Can simplify and translate complex findings/messages to drive leadership alignment
- Experience defining, refining & implementing sales processes, procedures & policies
- Ability to translate complex data into simple insights and actionable business recommendations
What the job involves
- As the Senior Manager of Sales Operations at Braze, you will lead a team that is responsible for driving operational efficiency within the sales process
- You will design and implement sales incentive compensation plans that drive desired behaviors and business outcomes, while continuously monitoring and evaluating their effectiveness to make necessary adjustments
- Additionally, you will create a technology roadmap aligned with business requirements to guide the evolution of the Sales Operations technology stack over short, medium, and long-term horizons
- Address operational challenges by developing business processes, policies, and playbooks grounded in industry best practices
- Lead global territory planning process to ensure equitable and strategic distribution of accounts
- Collaborate with Regional Sales Operations Managers to ensure global consistency on all critical SalesOps functions
- Design and implement sales incentive compensation plans that drive desired behaviors and business outcomes. Monitor and evaluate the effectiveness of compensation plans and make adjustments as necessary
- Create a roadmap aligned with business requirements to guide the evolution of the Sales Operations technology stack over short, medium, and long-term horizons
Our take
Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.
Braze does this by delivering messaging experiences through push notifications, apps, and emails, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.
As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt it's placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2018
$80m
SERIES E
Aug 2017
$50m
SERIES D
Total funding: $182.7m
Company benefits
- Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
- Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
- Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
- Talent Development: We support your professional growth through formal career pathing, learning platforms, and our Global Learning Stipend
- Global Presence: Our global presence—15 cities and growing—provides opportunities to work and connect with top talent around the world
- ESPP: We offer an Employee Stock Purchasing Plan to all employees globally.
Company values
- Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together
- Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can
- Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future
- Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills
- Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind
- Seek the Truth: We combine intelligence with humility to challenge assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world
Company HQ
NoMad, New York, NY
Articles
Leadership
Bill Magnuson
(Co-Founder & CEO)Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.
Jon Hyman
(Co-Founder & CTO)After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.
Salary benchmarks
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Diversity, Equity & Inclusion at Braze
Mel Windley (Director of Global Inclusion and Opportunity)
- Braze takes an inclusion-first approach and holds the philosophy that Global Inclusion and Opportunity must be built into business processes in order to have lasting and meaningful impact. The future we want to shape is one where people from diverse backgrounds and experiences can thrive and have meaningful careers at Braze.
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