Collections Specialist, AlphaSense
$55-60k
Market intelligence and search platform
Be an early applicant
Market intelligence and search platform
1001+ employees
Be an early applicant
$55-60k
1001+ employees
Company mission
AlphaSense's mission is to organize the world’s business information and leverage technology to enable companies to make smarter, faster, and more confident decisions.
Role
Who you are
- Associate’s or Bachelor’s degree (preferred)
- Proven experience as a Collections Specialist or similar role
- Strong understanding of A/R processes and billing systems
- Exceptional customer service and communication skills
- Detail oriented with a high level of accuracy
- Professional demeanor and strong work ethic
- Ability to work independently and collaboratively in a team environment
- Proficient in Excel and Netsuite preferred
What the job involves
- The AlphaSense Finance team is responsible for efficiently driving the creation of enterprise value by supporting capital allocation decisions across the business
- We exist to help the company make intelligent, data-driven decisions through financial analysis; scenario modeling; tracking, interpreting and disseminating key performance indicators; and by serving as a critical thought partner to senior leadership
- The Collections Specialist is responsible for managing and optimizing the collections process, ensuring timely payment of outstanding invoices, and maintaining positive relationships with our clients
- They will be the primary contact on the accounting team for both internal and external stakeholders around matters related to billing
- The position reports to the Accounting Manager
- Efficiently manage the end-to-end collections process, including identification and resolution of overdue accounts
- Implement effective strategies to minimize outstanding receivables and improve cash flow
- Provide excellent customer service by addressing client inquiries and concerns related to billing and collections in a timely and professional manner
- Collaborate with internal teams to resolve customer issues and ensure a positive customer experience
- Maintain accurate and up to date records of all collection activities, communications and payment arrangements
- Manage and maintain supplier relationships, including registration on portals, tax information, onboarding forms, and verification of banking details
- Proactively identify opportunities for process improvements in the collections workflow
- Generate reports to track and analyze collection performance
- Performs other related duties as assigned
Our take
Manual research can be a serious pain : financial analysts spend hours every week searching through PDFs one keyword at a time, just to find a single usable insight. To remedy this, AlphaSense has built a smart search engine that slashes research time for analysts, using thousands of sources and a semantic indexing layer that can effectively query finance-specific language.
As a disruptor and market leader in this field AlphaSense has few direct competitors, being most closely compared to Wolfram Alpha or LexisNexis. It helps that its tools are undoubtedly effective and valued by knowledge professionals: the company counts about 85% of the S&P 100 as customers and is trusted by J.P.Morgan, Microsoft, Credit Suisse and Google, among other major enterprises.
Having raised a large amount of funding over 2022 and 2023, AlphaSense has moved quickly to double down on its expansion in European markets, opening an office in Berlin to support this. With 2024 seeing investment from Singaporean EDBI, it is now setting its sights on the Asia-Pacific region. As business intelligence will remain key for enterprises as they compete for market share, AlphaSense is well-placed for additional future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2024
$650m
LATE VC
Sep 2023
$150m
SERIES E
Total funding: $1.3bn
Company benefits
- Work from home opportunities
Company HQ
Union Square, New York, NY
Leadership
Jaakko Kokko
(CEO)Co-founder of Silecs (materials used in the microelectronics industry).
Raj Neervannan
(CTO)Experienced executive. Previously CTO at Mastek and ChoicePoint, and CEO at Framesoft. Has an MBA from Wharton.
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