Senior Content Manager, Snoop
More information about location
Bank account merging app for easy money management
Posted today
Bank account merging app for easy money management
21-100 employees
Posted today
More information about location
21-100 employees
Company mission
To help everyone spend, save and live smarter.
Role
Who you are
- Deep Personal Finance Knowledge: You understand financial products and behaviours and can translate complex topics into accessible, actionable content
- Proven Content Leadership: You’ve led content teams and delivered high-quality digital content in regulated environments
- Editorial & UX Expertise: You bring strong writing, editing, and content design skills, with a sharp eye for tone, clarity, and usability
- Data-Driven Mindset: You’re comfortable using analytics and behavioural insights to inform content decisions
- Collaborative Spirit: You thrive in cross-functional environments and know how to bring people together to deliver great work
- Commercial Awareness: You understand how content can support monetisation without compromising user trust
What the job involves
- Contract Type: Fixed-Term Contract, 12 months
- We’re looking for a Content Senior Manager to lead the charge in shaping how users experience and interact with content across the Snoop app and beyond
- This is a pivotal leadership role responsible for defining and executing a content strategy that drivers user engagement, education, retention and revenue
- You’ll lead a talented team of content creators and collaborate closely with product, design, data and marketing to deliver personalised, insight-driven content experiences that truly make a difference to our users’ financial lives
- This role is central to how we build trust, drive engagement, and deliver value to our users
- You’ll be instrumental in shaping the voice of Snoop, helping users feel confident and informed in their financial decisions, and ensuring our content supports both user outcomes and business goals
- Lead Content Strategy & Execution: Own the content roadmap and ensure delivery across in-app, email, push, and other digital channels
- Manage & Mentor a High-Performing Team: Guide a small but mighty team of content creators, ensuring quality, consistency, and alignment with brand and compliance standards
- Champion Editorial Excellence: Uphold our tone of voice and editorial standards, ensuring all content is clear, accurate, and user-first
- Optimise with Data: Use performance metrics and user feedback to continuously test, learn, and improve content effectiveness
- Streamline Content Operations: Own content workflows, calendars, and governance to ensure scalable, efficient delivery
- Collaborate Cross-Functionally: Work closely with product, design, compliance, and marketing to deliver cohesive and compliant content experiences
- Support the CMO: Assist with ad-hoc editorial projects and strategic initiatives
Salary benchmarks
Our take
Snoop, a money-saving app, addresses a common financial challenge faced by consumers - the difficulty in identifying and optimising their spending. Utilising Open Banking technology, Snoop connects to users' bank accounts and credit cards. by analysing transaction data, the app identifies potential money-saving opportunities. Launched in 2020, Snoop has gained significant traction with over 1.2 million installations of its app, showcasing a growing demand for personalized financial management solutions.
Recently acquired by Vanquis Banking Group, Snoop is poised for substantial growth, leveraging the scale provided by Vanquis Bank's 1.7 million customers and gaining access to fresh capital. This strategic move aligns with Snoop's goal of expanding its reach and enhancing its financial offerings. Moreover, the recent partnership with data analytics company Starcount highlights Snooop's commitment to innovation. The introduction of SpendMapper, a self-service business intelligence dashboard, demonstrates Snoop's dedication to empowering businesses with valuable insights derived from £100 billion of consumer spending data.
Looking ahead, the acquisition by Vanquis Banking Group and the partnership with Starcount set a promising trajectory for Snoop. The access to a larger customer base, coupled with enhanced analytical capabilities, positions the company for continued success in the competitive fintech landscape.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2021
$20.2m
SERIES A
Oct 2020
$7.7m
SEED
Total funding: $32.2m
Company HQ
Norwich, UK
Leadership
John Natalizia
(Co-Founder & CEO)Previously Strategic Integration & Change Management Executive at Bank of America Merrill Lynch for 5 years and Executive Auditor at KPMG Audit for 5 years.
Jayne-Anne Gadhia
(Co-Founder)Previously CEO of Virgin Money for 10 years and Retail Managing Director at RBS for 6 years.
Paul Lloyd
(Co-Founder & CMO)Previously Marketing Director at Virgin Money for 11 years and Head of Marketing at Virgin for 4 years.
Ken Donald
(Co-Founder & COO)Worked for 7 years at Royal Bank of Scotland, holding various positions such as Finance Graduate - Group Strategy & Corporate Finance and Associate - UK Coverage, Financial Institutions Group, and RBS Markets.
Scott Mowbray
(Co-Founder & CCO)Worked for 15 years at Virgin Money, holding various positions such as Director of External Communications for 4 years and Head of Media Relations and External Affairs for 4 years.
Ross Logan
(Co-Founder)Previously worked as a Consultant at EY for 2 years and as Head of Strategic Development at Virgin Money for 1 year.
Cara Norton
(Co-Founder & CCO)Previously worked for 16 years at Virgin Money, holding various positions such as Assistant Commercial Manager, Proposition Delivery Manager - Credit Cards and Head Of Customer Support - Virgin Money Digital Bank.
Jem Walters
(Co-Founder & CTO)Previously worked for 15 years at Virgin Money, holding various positions such as Head of Systems Development for 4 years and Head of Enterprise Architecture for 1 year.
Paul Kerridge
(Co-Founder)Previously worked for 15 years at Virgin Money, holding various positions such as Programme Manager for 2 years and Lead Business Architect for 4 years.
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